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Transaction Coordinator/Customer Service Representative Resume Example

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TRANSACTION COORDINATOR/CUSTOMER SERVICE REPRESENTATIVE
Career Overview
Highly experienced with a track record in resource management, stock management, inventory and systems operations with ability to create, modify, and implement new procedures, programs, and processes to increase efficiency Highly enthusiastic customer service professional with many years client interface experience including sales and cash handling, retail, excellent interpersonal and relationship building skills. Reliable Customer Service representative with extensive track record in demanding sales and account management environments, including retail, insurance sales and Real Estate Transaction Coordination with working knowledge of pricing and underwriting requirements of various mortgage insurance companies. 
Work Experience
Transaction Coordinator/Customer Service RepresentativeSep 2013 to Nov 2016
Gold Team Real Estate － Corona, CA
Merchandizer, Inventory Management, Retail Sales AssistantCurrent
New York & Company － Corona, CA
Merchandizing, pricing, store processes and procedures and stock management and operations. Receiving and processing cash and credit payments for in-store purchases. Opening and closing the store,Sharing product knowledge Working as a team member to provide the highest level of service to customers. Maintaining friendly and professional customer interactions.
Insurance Sales AgentMar 2010 to Jan 2012
Farmers Insurance － Riverside, CAResponsible for Insurance product sales, policy, and documentation, thorough knowledge of all insurance retail products, services, and contracts Responsible for agency customer service and and building rapport to assess client needs through interpersonal skills, very effective selling and referral skills;
Sales AssociateOct 2017 to Jan 2018
NY&C － Corona, Ca
 Merchandizing, pricing, store processes and procedures and stock management and operations. Receiving and processing cash and credit payments for in-store purchases. Opening and closing the store, Placed special merchandise orders for customers. Sharing product knowledge with customers while making personal recommendations. Demonstrating that customers come first by serving them with a sense of urgency. Working as a team member to provide the highest level of service to customers. Maintaining friendly and professional customer interactions.
Educational Background
Master of Arts, PsychologyPresent California Southern University － Irvine, CAPsychology
Bachelor of Science, Systems and operations Management 1998IAU － Tehran, IR
Languages
English, Fluent Farsi, Knowledge of Classical Arabic
Skills
Excellent sales and Marketing
Excellent ability to work independently
Organizational Skills
Prioritization Skills
Critical Thinking
Customer Needs Assessment 
Research
Scheduling 
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Resume Overview

Companies Worked For:

  • Gold Team Real Estate
  • New York & Company
  • Farmers Insurance
  • NY&C

School Attended

  • Present California Southern University
  • IAU

Job Titles Held:

  • Transaction Coordinator/Customer Service Representative
  • Merchandizer, Inventory Management, Retail Sales Assistant
  • Insurance Sales Agent
  • Sales Associate

Degrees

  • Master of Arts , Psychology
    Bachelor of Science , Systems and operations Management 1998

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