Obtain a position where I can utilize my exceptional communication skills
Diploma05/98Cassadaga Job Corps
Received certificate in Office Management
TraderAug 2010 to Current Joe's
Greet customers as they arrive at the store and provide them with information on product.
Ensure management of daily cash account.
Balance cash drawers at the beginning and end of business day.
Mentor and train new employees.
Assistant/VolunteerJul 2009 to Jul 2010 New York
Entered and maintained current case files and documentation.
Assisted Case Manager with the assessment of homeless individuals and families.
Assist client in collecting necessary documentation for shelter placement.
ReceptionistMar 2008 to Jul 2009 The Women Center － Syracuse, NY
Answered, screened and directed inbound phone calls Ensuring that reception and meeting area are clean and welcoming Typed letters, memos and other documents often of a sensitive and confidential nature Welcomed clients and visitors Received deliveries,incoming faxes and distributed to proper recipient.
Customer Service RepresentativeNew York
Balance, Case Manager, interpersonal skills, client, clients, documentation, faxes, letters, Mentor, Microsoft Office, Office Management, organizational, problem solving skills, reception, phone