Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Knowledgeable Trader with extensive understanding of the foreign exchange market and success at mathematical accuracy and persuasion. Comfortable taking risks to raise profits under pressure. Adept at maintaining relationships with companies and clients. Results-focused trading professional with strength in risk management, maximizing profit, and reading trends in the market. s.

  • Report creation
  • Credit card payment processing
  • Report generation
  • Technologically savvy
  • Problem-solving abilities
  • Shipping and receiving understanding
  • Microsoft Office expertise
  • Adaptive team player
  • Office equipment proficiency
  • System implementation
  • Data evaluation
  • Process optimization
  • Product organization
  • High-energy attitude
  • Sales expertise
  • Promotional support
  • Call center experience
  • Retail sales customer service
  • Store maintenance
  • Quality control
  • Business development understanding
  • Project management abilities
TradehouseTrader, 08/2020 - Current
Horizon Bank Westville, IN,
  • Maximized revenue and minimized house account volume by [Action].
  • Executed equity, option, mutual fund, UIT, fixed income and alternative investment trades.
  • Reviewed exception reports and monitored for best execution obligations of clearing firms.
  • Supervised daily brokerage activities, including asset movement, new account development and trade review.
  • Maintained current knowledge of state regulations for clearing platforms.
  • Identified opportunities for improvement and increased efficiency in brokerage operations.
  • Developed excellent rapport with custom builders to expand opportunities for growth.
  • Acted as buyer or seller representative when arranging sales.
Customer Service Representative, 06/2020 - Current
Milio's Sandwiches Sauk City, WI,
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Worked with Customer Retention to develop customer service improvement initiatives.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Upheld privacy and security requirements established by Brinks Home Security regulatory agencies.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Assisted approximately 40-70 customers each day with Product or Service questions.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Educated customers on special pricing opportunities and company offerings.
  • Delivered service and support to each customer, paving way for future business opportunities.
Crew Member, 06/2019 - 06/2020
Johnstone Supply, Inc Houston, TX,
  • Drove team success by completing assigned task quickly and accurately.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Verified orders and bagged items for easy transport.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Warehouse Worker, 04/2019 - 06/2019
Amazon City, STATE,
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Tagged unmarked merchandise with item number.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
Education and Training
: Education, Expected in
North Central Texas College - Gainesville, TX
High School Diploma: , Expected in 05/2018
Lake Dallas High School - Lake Dallas, TX

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  • Measurable Results
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Resume Overview

School Attended

  • North Central Texas College
  • Lake Dallas High School

Job Titles Held:

  • TradehouseTrader
  • Customer Service Representative
  • Crew Member
  • Warehouse Worker


  • Some College (No Degree)
  • High School Diploma

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