LiveCareer-Resume

tourism resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Ambitious student pursuing Bachelor of Arts degree eager to contribute developed knowledge in leadership role. Skilled in communication and work ethnic skills in office settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Strong knowledge of helping and fair treatment of others councilling. Communicative and team-oriented with proficiency in words. Proven history of leadership to meet team, individual and management objects. Highly-motivated , as an employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Presentation skills
  • Social media
  • Entertainment
  • Marketing
  • Research
  • Transportation and travel
  • Navigational skills
  • Safety procedures
  • Work ethnic workshops
  • Workplace essentials
  • Mindfulness March 2012
  • Outcome Training March 2012
  • Professional and Personal Boundaries March 2012
  • Special Events and Celebrations
  • Social Media
  • Good Work Ethic
  • Customer Service
  • Team Management
  • Flexible Schedule
  • Problem Resolution
  • Planning & Organizing
  • Training & Development
  • People Skills
  • Data Management
  • Active Listening
  • Reliable & Trustworthy
  • Critical Thinking
  • Friendly, Positive Attitude
  • First Aid/CPR
  • Conflict Resolution
  • Supervision & Leadership
  • Relationship Building
Experience
05/2021 to 10/2023 Tourism Walker | Kansas City, MO,
  • Developed guest relationships to achieve high level of satisfaction.
  • Created tour programs with focus on providing positive guest experiences.
  • Documented visitor count to record number of individuals entering.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Drafted written communications for newsletters, flyers and visitor interactions.
  • Entertained visitors and tourists with various props and signs to maximize engagement.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Arranged for tours and expeditions, setting accommodations, transportation, equipment and medical personnel availability.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
06/2022 to 10/2022 Tourism General Dynamics | Herndon, VA,
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Delivered guided tours, presenting scripted information and answering questions.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
  • Escorted individuals and groups on cruises, sightseeing tours and through points of interest.
  • Showed audiovisual presentations and explained establishment processes and operations at tour sites.
  • Developed upstanding, well-versed tour guides by mentoring and training newer peers in organization.
  • Researched site history and environmental conditions to plan appropriate expeditions, instruction and commentary.
  • Assembled and checked required supplies and equipment prior to departure.
  • Entertained visitors and tourists with various props and signs to maximize engagement.
06/2014 to 10/2014 Tourism Assistant The Rock Wood Fired Pizza | Kennewick, WA,
  • Managed and dated events
  • Facilitated tours of 20 to groups of up to 40.
  • Created tour programs and events with focus on providing positive guest experiences.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Created tourism ads for publications to boost visitors.
  • Drafted written communications for newsletters, flyers and visitor interactions.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
11/2012 to 06/2013 Addiction Councillor Medstar Research Institute | Hyattsville, MD,
  • Reviewed and recorded progress of patients.
  • Coordinated resources from diverse providers for intervention plans.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Collaborated with various healthcare providers to facilitate delivery of services.
11/2012 to 06/2013 Social Media Marketer Bcan | City, STATE,
  • Planned, implemented and maintained successful SEO strategies.
  • Identified trends through assessment of competitor activities.
  • Resolved issues quickly, escalating critical concerns to Breast Cancer for immediate assistance.
  • Prepared and presented reports every weekly to update stakeholders about success of each strategy.
  • Completed in-depth analyses of competitor ad, keyword, bids and landing page activities.
06/2012 to 09/2012 Janitor Wekoqmaq Band | City, STATE,
  • Reduced cleaning time by 50 - 75 % while maintaining company quality standards.
  • Responded to emergency cleaning requests to meet client expectations.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Responded promptly to requests to clean and sanitize areas after accidents.
06/2003 to 09/2004 Pizza Cook Prosper's Pizza | City, STATE,
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Organized food preparation stations and replenished supplies regularly.
  • Supervised kitchen staff and applied positive reinforcement, promoting pleasant working environment.
  • Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
06/2003 to 08/2003 Student Intern Wekoqmaq Band | City, STATE,
  • Adhered to strict security protocols to protect confidentiality of all data.
  • Liaised with management and instructors to receive constructive criticism for areas needing improvement.
  • Adhered to all schedules, regulations, policies and dress codes to promote standards of quality for learning and safety.
  • Used library and scholarly databases to locate reliable resources.
05/1994 to 12/1997 Waycobah Adult Caregiver Wekoqmaq Band | City, STATE,
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Education and Training
Expected in 06/2017 to to GED | GED, Whycocomagh, GPA:
Expected in 06/2014 to to | Early Childhood Island Career, Sydney, NS, GPA:
Expected in to to Associate of Arts | Bachelor of Arts Cape Breton University, Whycocomagh/Wagmatcook/Eskasoni/Sydney, GPA:
Languages
mikmaq:
Native/ Bilingual
Negotiated:
English:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • GED
  • Island Career
  • Cape Breton University

Job Titles Held:

  • Tourism
  • Tourism
  • Tourism Assistant
  • Addiction Councillor
  • Social Media Marketer
  • Janitor
  • Pizza Cook
  • Student Intern
  • Waycobah Adult Caregiver

Degrees

  • GED
  • Associate of Arts

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