Tour Operator Resume Example
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TOUR OPERATOR
Core Qualifications
| Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank C- Personal Skills Reasonable ability in dealing with computer windows operating system and Microsoft office (Word, PowerPoint, Excel, Access, Project, Outlook) |
Experience
Tour Operator04/2004 to 02/2006
- One year working as accounting, data entry, and computerized accounting system for Misr German Co.
- for imports and exports.
Tour Operator03/2006 to 11/2006
- Making travel arrangements Resaving all booking from all companies abroad Sending all reservations to all the hotels in Egypt Make quotes Make a follow up Working on company website Working as personnel Clerk in Human Resources Department in Cairo Hilton World Trade Center residence.
11/2006 to 11/2007
- Responsible for correspondence (mail, letters, memos).
- Responsible for filing systems, monitoring, maintaining and updating personnel records and relevant documents.
- Applies and obtains work permits for non-resident team members.
- Assist in issuing monthly wages and salaries payment from commencement of employment until leaving employment.
- Assist for hiring new team members and follow up of their reference documentation.
- Assist in drawing up personnel notices.
- Communicate with relevant authorities.
- Drawing up various statistics.
- Social activities.
- Issue report in case team member has an accident.
- Approach his supervisors in confidence if any problem arises.
- Always cooperates with colleagues and supervisors in the department.
- Is obliged to take internal training courses and to implement the standard.
- Be able to give correct information to fellow team members and/or guests regarding the hotel and/or Hilton International.
- Familiar with local law.
- Familiar with hotel policy, rules, and regulations.
- Is able to raise the internal alarms correctly.
- Know in case of an emergency how to evacuate (fire alarm or other emergencies).
Tour Operator11/2007 to 06/2011Bickford Senior Living
- deciding how many holidays to sell each season and the resorts/countries to use visiting resorts to ascertain accommodation quality and suitability liaising with coach operators, airlines, hoteliers and resort reps agreeing service levels, contracts and costs confirming customer names with airlines/hotels collecting, evaluating and responding (as appropriate) to customer feedback using market research information to guide decisions producing brochures and internet-based information providing pricing information marketing holidays to clients via travel agents, websites, brochures and television advertising handling bookings, invoicing and issuing of tickets predicting profits or number of bookings Working as Guest Service at the Front Desk / Sales Manager at Ellsworth Hampton Inn (February 2012 till Now) Responsible for obtaining profitable results through the sales team by developing the team through motivation, counseling, skills development and product knowledge development.
- Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
- Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organization's presence throughout Australia.
- Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort), realistic costs of operating the sales force; and sales promotion programmed plans.
- Ensure that all sales representative activities are in accordance with the guidelines of the Medicine Australia's Code of Conduct.
- Responsible for the planning, recruitment, direction, organization and control of sales managers and sales representatives to accomplish specific objectives.
- Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, sales newsletters and electronic bulletins.
- Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual territory sales and commission targets and administer the commission plan.
- Working as Teller at Key bank (April 2014 till now) Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Education
Master Degree: LawLanguage SchoolLaw
May 2003Ain Shams UniversityEgypt
Languages
English (Professional Translator/interpreter)
*Arabic (Professional Translator/interpreter)
*French (Good Working Knowledge)
Skills
accounting, computerized accounting, adding machines, advertising, Approach, Arabic, Balance, brochures, business plan, C, calculators, coach, competitive, contracts, counseling, clients, customer service, data entry, direction, documentation, English, senior management, filing, French, funds, German, Drawing, hiring, Human Resources, invoicing, law, letters, managing, marketing plan, market research, market trends, marketing, meetings, Access, Excel, mail, money, Microsoft office, windows operating system, Outlook, PowerPoint, Word, newsletters, personnel, pricing, processes, producing, promotion, quality, receiving, recruitment, reporting, sales, Sales Manager, sales reports, statistics, strategy, television, Translator, Making travel arrangements, website, websites, written
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Resume Overview
School Attended
- Language School
- Ain Shams University
Job Titles Held:
- Tour Operator
Degrees
- Master Degree : Law
May 2003
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