Talented specialty and outdoor retail management leader with a proven track record of developing teams and delivering results
May 2011 to CurrentPortland, OR
Store Management Managing the Icebreaker Touchalb with a staff of 6 which includes daily operations such as opening and closing the store, scheduling, delegating responsibilities, coaching and training staff, running staff meetings, dealing with unique and escalated situations, expansive product knowledge and customer service Responsible for managerial operations such as creating and receiving product orders, managing inventory, visual merchandising, communicating and troubleshooting with other managers and employees, interviewing and hiring staff Drove and executed in store sales events and promos, assisted with marketing and advertising in local newspapers and online, creating product and promotional partnerships with local companies and organizations, started the Portland Icebreaker Run Club Lead a 1 million dollar business and have driven growth of 8-10% over the past two years Started out at Woodburn outlet, quickly excelled and moved to the Portland Touchlab and became store manager.
November 2007 to April 2011The Bootdoctors, Telluride CO
Managed high end specialty outdoor store in a mountain resort town.
Lead staff of 8 employees which included scheduling, training, running staff meetings, time management and hiring Responsible for daily operations such as opening and closing the store, decision making, delegating responsibilities, analyzing sales results, bank deposits, dealing with unique and escalated situations.
Drove and executed in store sales events and store community involvement, assisted with marketing and advertising in the local paper and online.
Expansive knowledge of outdoor products including 4 years of selling a full line of Patagonia.
Started as a rental tech and ski tuner, showed initiative and quickly moved into sales and retail.
Tour Leader March 2006 to September 2007Trek America － Los Angeles, CA
Led camping and adventure tours of up to 13 people from all over the world.
Responsibilities included coordinating all activities, driving, trip planning, time management, food kitty money, trip funds.
Bank Teller November 2004 to March 2006Advantis Credit Union － Portland, OR
Full customer support, accountable for lead duties such as opening and closing the bank, balancing cash and checks, managing the branch vault, assisting members with escalated situations.
Bachelor of Social Sciences : Sociology labor issues, 03/2003University of Oregon
Interests: Enjoy outdoor activities such as camping, hiking, running, traveling and photography.