Dynamic, detail-oriented and effervescent training leader with demonstrated ability to build culture, instill vision and ensure ongoing excellence. Expert in designing curricula and training programs aligning with clients' strategic goals, mission and vision while consistently pursuing opportunities to improve service delivery. Outstanding interpersonal communication and innovative teaching methods drive professional development for various individuals in diverse roles.
- Created what USA Today ranked as the #4 Boat Tour in North America for 2019.
- Successfully restructured employee on boarding and training courses.
- Designed 3 new tour experiences
- Trained over 150 staff.
- Interviewed more than 300 candidates
- Oversaw staff of 65.
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