LiveCareer-Resume

to go server resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Focused and reliable To-Go server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Eager to learn and easy to train, motivated to become a friendly and efficent asset to a team.

Skills
  • To-go order preparation
  • Cash handling
  • Menu memorization
  • Food preparation
  • Hospitality service expertise
  • Stocking and replenishing
  • Order delivery practices
  • Daily specials memorization
  • Food station setup
  • Food sales and promotion
  • Guest relations management
  • Order accuracy
  • Food running
  • High-volume dining
Work History
To-Go Server, 09/2019 to Current
Uncle Julio'sOrland Park, IL,
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted menu promotions to customers, successfully increasing referrals and walk-in business.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Retail Sales Associate, 01/2018 to 01/2019
Gpm InvestmentsKings Mountain, NC,
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Used POS system to process sales, returns, online orders and gift card activations.
Call Center Representative Specialist, 10/2017 to 02/2018
Four Seasons Hotels IncNevis, MN,
  • Scored in top 10% of employees for most completed intervews.
  • Conducted survey interviews for the purpose of research studies concerning public policy issues at local, state and regional levels.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to research database.
  • Facilitated inter-departmental communication to effectively provide customer support.
Hostess, 01/2016 to 06/2016
Lucia's RestaurantCity, STATE,
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Informed servers of newly seated parties for speedy service.
  • Answered customer questions about hours, seating and new menu promotions.
  • Checked and restocked server areas and organized and got change for front counter.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Education
Bachelor of Arts: Arts And Entertainment Management, Expected in to Western New England University - Springfield, MA
GPA:
  • Majored in Arts & Entertainment Management
  • Member of United & Mutually Equal Club
  • Member of Spiritual Life Club
  • Member of D.I.V.A Mentorship & Leadership Club
Associate of Science: Psychology, Expected in to Bunker Hill Community College - Charlestown, MA
GPA:
  • Coursework in Accounting, Sociology, Psychology, Humanities & Biology
Bachelor of Science: Psychology , Expected in to Arizona State University - Tempe, AZ
GPA:
  • Majored in Psychology and Global Health Studies

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Resume Overview

School Attended

  • Western New England University
  • Bunker Hill Community College
  • Arizona State University

Job Titles Held:

  • To-Go Server
  • Retail Sales Associate
  • Call Center Representative Specialist
  • Hostess

Degrees

  • Bachelor of Arts
  • Associate of Science
  • Bachelor of Science

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