LiveCareer-Resume

to go host resume example with 2+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

- Skilled and motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.

- Organized and reliable employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • POS Software
  • Front of House Organization
  • Menu memorization
  • Effective customer upselling
  • Check payment processing
  • Safe food handling
  • Price memorization
  • Money handling
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Teamwork
  • Retail merchandising expertise
  • Retail sales
  • Customer assistance
  • Cash register operation
  • Conflict resolution
  • Continuous development
  • Facility Cleaning
  • Safety understanding
  • Quantitative skills
  • Improvement plan knowledge
  • Critical thinking
  • Relationship building
  • Retail loss prevention
  • Merchandising knowledge
  • Product Sales
  • Outgoing personality
  • Reading comprehension skills
  • Team player mentality
  • Reliable and punctual
  • Superb time management
  • Excellent communication skills
  • Listening skills
  • Customer- and service-oriented
  • Written and oral communication skills
  • People skills
  • Organizational skills
  • Planning & organizing
Experience
08/2022 to Current Team Member Tommy Bahama | Tulalip, WA,
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Trained new team members using approved training materials and information.
  • Addressed customer needs, responding to specific requests.
  • Developed positive customer relationships through friendly greeting and excellent service.
02/2022 to 08/2022 To-go Host Jack Flash | Arcola, IL,
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Built positive relationships with other front-of-house and kitchen staff.
11/2021 to 01/2022 Sales Associate Vinaigrette Salad Kitchen | Lexington, KY,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered incoming telephone calls to provide store, products and services information.
12/2020 to 08/2021 Cashier/Retail Sales Associate Chick-fil-A | City, STATE,
  • Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
  • Followed company safety regulations to maintain safe work environment.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
  • Reported suspicious behavior, incidents and theft to support loss prevention.
  • Enforced dressing room rules to prevent vandalism and theft.
  • Maintained clean, orderly and well-stocked register area.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Kept store presentable with regular cleaning and organization.
  • Processed customer purchases and returns via cash and credit card.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Met physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Modeled customer service best practices to team members to promote positive guest experiences.
  • Constructed promotional, seasonal and discounted item displays to draw customer attention.
  • Reported damaged items and incorrect pricing to supervisor.
05/2019 to 12/2020 Team Member Company Name | City, State,
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in operations.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Trained new team members using approved training materials and information.
  • Addressed customer needs, responding to specific requests.
  • Processed and retrieved customer special orders.
  • Troubleshot machine malfunctions and made adjustments to correct problems.
  • Rotated through series of different stations based on team needs.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Education and Training
Expected in 05/2021 to to High School Diploma | Villa Rica High School, Villa Rica, GA GPA:
Expected in to to | Psychology University of West Georgia, Carrollton, GA GPA:

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Resume Overview

School Attended

  • Villa Rica High School
  • University of West Georgia

Job Titles Held:

  • Team Member
  • To-go Host
  • Sales Associate
  • Cashier/Retail Sales Associate
  • Team Member

Degrees

  • High School Diploma
  • Some College (No Degree)

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