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texas realtor resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

CUSTOMER SERVICE AND SALES REPRESENTATIVE Proven success building and maintaining business relationships with clients by providing prompt and accurate service. Talented, energetic, and resourceful professional with over four years of customer service, sales, and administrative experi- ence within the real estate industry. Adept at providing client servicing and facilitation of product sales through various chan- nels. Demonstrated ability to deepen and retain client relationships through needs assessment and solution offerings from em- ployer products and services. Highly effective communication, persuasion, and negotiation skills used to achieve sales targets. § Proficient in gathering information and closing on product sales, demonstrating intermediate skills and knowledge of em- ployer products and benefits. § Proven consultative sales solution skills, including the ability to articulate a clear, concise return-on-investment value state- ment. § Utilizes a client-centered approach in identifying customer's concerns, performing the tasks required to resolve the issue accurately and timely, and following-up as necessary to ensure a satisfactory resolution. § Demonstrated ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. The Human Resources Manager CHASE Dear Sir/Madam, I am very interested in applying at Chase, as advertised on your career portal. My experience and qualifications corrobo- rates perfectly to your needs. Accordingly, I have attached my resume for your perusal. In summary, I have over four years of customer service experience in a needs-based real estate sales environment. My background includes providing friendly assistance to customers face-to-face and via phone while successfully enhancing customer response strategies and managing overall customer service functionality. Assessing client needs, responding to inquiries and concerns, and recommending products to drive sales are just a few of the areas in which I excel, consist- ently demonstrating an unwavering commitment to optimizing customer loyalty. Throughout my experience, I have be- come adept at solving problems, collaborating with fellow team members, and proactively following up with custom- ers--all while demonstrating a steadfast focus to efficient administration and customer service excellence. Furthermore, I possess the following attributes as a dedicated worker: § Proficient at organizing and prioritizing customer service and administrative duties, maintaining confidentiality of docu- ments and detailed preparation of reports and projects. § Skilled at gathering information and closing on product sales, demonstrating intermediate skills and knowledge of em- ployer products and benefits. § Gifted communicator who is well versed in managing diverse people with proven ability to form strong relationships and gain the trust of colleagues and clients at all levels. § Adept at building relationships with colleagues and stakeholders, working well with people of all levels with a friendly and professional outlook. § Proven ability to work under pressure coupled with strong flexibility to adapt to changes within a fast-paced environment. § Excellent analytical skills with proven ability to manage conflicting and changing priorities. § Expert skills using Microsoft Office Suite including Word, Excel, and PowerPoint as well as working knowledge of industry- relevant software. Details of my background are documented in the enclosed resume. I hope that you would find my experiences and ac- complishments interesting enough to warrant a personal meeting. Please take a moment to contact me to discuss my qualifications and your needs in depth. I appreciate you taking time to review my credentials. Thank you very much. Sincerely, Jessica Claire Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. Expertise in [Software].

Skills
  • Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); Types 54 WPM, Ability to adapt to new software promptly
  • Administrative Support, Sound
  • Approach, Time management
  • Closing
  • Coaching
  • Contract Negotiations
  • Client
  • Clients
  • Client Relations
  • Excellent customer service
  • Customer Service
  • Customer support
  • Documentation
  • Drafting
  • Financial
  • Financial forecasts
  • Investments
  • Market analysis
  • Marketing
  • Market
  • Mentoring
  • Excel
  • Microsoft Office Suite
  • Outlook
  • PowerPoint
  • Word
  • Needs Assessment
  • Negotiation
  • Negotiations
  • Communicator
  • Persuasive
  • Problem-solving
  • Processes
  • Property management
  • Purchasing
  • Repairs
  • Reporting
  • Selling
  • Sales Planning
  • Sales Support
Education
Karen Wagner High School San Antonio, TX Expected in 06/2013 High School Diploma : - GPA :
San Antonio College San Antonio, TX Expected in 12/2022 Associate of Science : Information Technology - GPA :
Work History
Church Mutual Insurance Company - Texas Realtor
Madison, WI, 01/2014 - Current
  • Provide advice to potential home buyers on purchasing procedures and perform market analysis to ensure non-overpayment for clients
  • Obtain client criteria and present homes by matching the buyers' specified needs
  • Successfully represented sellers and priced homes to compete with current market conditions
  • Demonstrate a sound investment judgment in identifying potential risks and finding solutions to roadblocks throughout all the stages of deal
  • Display effective coaching and mentoring skills in training a team of realtors on customer service, time management, and purchasing and selling processes
  • Efficiently assist in property management of over 1,000 properties, including marketing, move-in/move-out, drafting leases, and securing the listing price for rental
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
  • Created, modified, and executed [Timeframe] business plans to maximize client satisfaction
Alorica Inc. - Regional Representative
Charleston, SC, 01/2015 - 01/2017
  • Conducted an extensive analysis on single and multi-family homes and neighborhoods to determine the present and future value of the asset
  • Provided clients with financial forecasts and projections on potential investments
  • Negotiated key offer items such as price, repairs, warranties, and closing costs for each asset
  • Recognized as a gifted communicator with a consultative approach, strong negotiations skills, exceptional problem-solving abilities, and a keen client needs assessment
  • Forged strong relationships with key decision-makers utilizing business and financial acumen
Conns - Collections Agent
City, STATE, 01/2013 - 01/2015
  • Provided clients with strong customer support while finding resolutions to get their accounts in good standing
  • Consistently ended each month with the top 10 percentile throughout tenure by utilizing excellent customer service and work ethic
  • Promoted to an experienced high-delinquency stage within two months of employment for exemplary work performance
  • Collected funds from delinquent customers and minimized loss
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue
  • Maintained compliance with fair debt practices and regulatory guidelines
  • Managed delinquency cycle, including past due collection calls, skip tracing, outside collections agency coordination and litigation activities
  • Identified and analyzed rejection patterns, partial denials and denials from third parties to improve existing processes
  • Collected on past due accounts with average 4 months delinquency
  • Trained new collections representatives on collections processes and incentivized team members to achieve production goals
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate

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Resume Overview

School Attended

  • Karen Wagner High School
  • San Antonio College

Job Titles Held:

  • Texas Realtor
  • Regional Representative
  • Collections Agent

Degrees

  • High School Diploma
  • Associate of Science

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