Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

  • MS Office proficient
  • Excellent communication skills
  • Exceptional customer service
  • Strong sense of banking ethics
  • Reliable
  • Strong work ethic
  • Friendly
Teller I, 11/2019 to Current
First Financial BanksharesCollege Station, TX,
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Processed sales referrals and promoted bank services and products, increasing overall branch production.
  • Improved efficiency and accuracy by developing and implementing intuitive system for Mobile Banking ID cards.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Counted as much as $70,000 in daily funds with manual and machine-assisted methods.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Delivered prompt, accurate and excellent customer service.
  • Directed specific questions to appropriate branch personnel.
  • Adhered to financial services security and audit procedures.
  • Adhered to regulatory and company security and audit procedures.
Sales Consultant, 05/2019 to 10/2020
Ryan Lawn & TreeSaint Louis, MO,
  • Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and closings.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Priced out products upon request of customers.
  • Provided advice to customers regarding suitable product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Listened to customers to understand needs and refer to optimal services.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
Valet Attendant, 05/2017 to 10/2019
Hei Hotels & ResortsTampa, FL,
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
  • Greeted all guests and answered questions about valet service, directions and local attractions.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Collected parking lot fees from customers and issues parking stubs.
  • Earned good attendance record and built reputation for being on time and ready to work.
  • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
  • Consistently provided exceptional service and attention to customers and stakeholders.
  • Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
Cashier, 12/2014 to 01/2016
Southern Auto GroupChesapeake, VA,
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
Bachelor of Science: Business Administration, Expected in 08/2020
University of Alabama At Birmingham - Birmingham, AL
High School Diploma: , Expected in 05/2015
Sparkman High School - Harvest, AL

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School Attended

  • University of Alabama At Birmingham
  • Sparkman High School

Job Titles Held:

  • Teller I
  • Sales Consultant
  • Valet Attendant
  • Cashier


  • Bachelor of Science
  • High School Diploma

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