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Teller Resume Example

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R
TELLER
Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals. Honest, hardworking demeanor paired with always-accurate money-counting. Adept at meeting new challenges, lending organization and honing attention to detail

Skills
  • Cash dispenser operation
  • Risk management evaluation background
  • Strong sense of banking ethics
  • Account coding specialist
  • Qualified in commercial servicing
  • Excellent communication skills
  • Exceptional customer service
  • Safe and vault operation
  • Currency and coin counter
  • MS Office proficient
  • International funds transfer process expertise
  • Bilingual in Spanish
  • Reliable
  • Approachable
  • Strong work ethic
  • Practiced knowledge of bank security systems
  • Friendly
  • Energetic
  • Flexible
  • Sales expertise
  • Inventory management background
Experience
Teller
Summer Field , FLSunTrust Banks Now Truist/Feb 2016 to Current
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings.
  • Processed loan payments.
  • Managed customer referrals to help financial services team members capitalize on sales changes.
  • Recommended additional products, services and benefits for customers.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Adhered to financial services security and audit procedures.
  • Managed opening and closing times for main branch.
  • Entered member transaction data into online banking software.
  • Processed cash withdrawals.
  • Directed specific questions to appropriate branch personnel.
  • Examined checks for identification and endorsement.
  • Delivered prompt, accurate and excellent customer service.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Assembled in-store marketing displays.
  • Verified amounts and integrity of every check or funds transfer.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Maintained accurate teller drawer using RBU cash recycler to handle all customer bank transactions.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Trained employees on cash drawer operation.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Served approximately 300 plus customers each shift, remaining composed and professional even in high-stress situations.
  • Supplied tellers with coin and currency as needed.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Reported daily averages and shortages to operations department.
  • Maintained confidentiality of bank records and client information.
  • Adhered to regulatory and company security and audit procedures.
Lead VPK Teacher
Belleview, FLBelleview Playland/Apr 2015 to Feb 2016
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Organized and led activities to promote physical, mental and social development.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Used organic and natural ingredients in all food preparation.
  • Increased student academic performance by diversifying teaching techniques.
  • Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
  • Identified early signs of emotional and developmental problems in children.
  • Administered and documented results of student assessments.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Observed children to record development.
  • Incorporated music, art and theater into lesson planning.
  • Encouraged teaching staff to continually improve strategies and maximize student learning.
  • Enforced behavior expectations at all times.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Taught children foundational skills such as colors, shapes and letters.
  • Observed children, using Anecdotal method to record development, interests and skills.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Maintained child-friendly environment with access to outdoor activities.
  • Completed all required documentation for National Head Start program.
  • Promoted good behaviors by using positive reinforcement methods.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Instructed two classes for preschool aged children in one school year.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Led support groups to help parents regain and improve parent-child bond.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Preschool Assistant Director
Ocala, FLShining Stars Early Learning Preschool/Mar 2009 to Feb 2015
  • Managed new employee and student files and retrieval requests quickly, which improved filing process.
  • Supported Director by verifying complete financial records accuracy for purchase orders, expense reports and cost center investments.
  • Set travel arrangements and gathered documents for staff meetings and trips.
  • Provided clerical support functions including answering phones.
  • Worked with Early Learning Coalition department and helped to coordinate interdepartmental interactions to streamline and enhance teachers skills.
  • Exceeded specific team goals and resolved issues by partnering with teachers to address all needs.
  • Served as central point of contact for all outside vendors needing to gain access to building.
  • Eliminated financial discrepancies by tracking hours and customer billing.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Raised funds by organizing multiple events and diligently managed all details to meet deadlines.
  • Drove customer feedback to deliver information to management for corrective action.
  • Processed incoming mail and packages and placed envelopes in bins to be dispersed.
  • Oversaw daily activities and programs to educate and socialize participants.
  • Inspected facility and activities to monitor safety, sanitation and procedures.
  • Created and updated records to document employee and participant information.
  • Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds.
  • Monitored compliance with state, federal and company regulations, standards and requirements.
  • Communicated with parents and fostered strong professional relationships.
  • Managed school's social media accounts to promote positive image to area families.
  • Hired, mentored and monitored qualified childcare staff.
  • Launched marketing campaigns and events to attract community members and increase enrollment.
  • Recruited and trained top-quality educators and support staff to maximize program success.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Established and enforced modern educational standards to support student needs.
  • Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Directed committees of specialists, volunteers and staff to provide technical assistance for childcare programs.
  • Created staffing and facility requirements to support educational offerings.
  • Interpreted government codes to meet safety and security codes.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Manufacturing Manager
Ocala, FLMerillat/Sep 2003 to Mar 2009
  • Set minimum standards and provided technical guidance and support for design, installation, operation and maintenance of mechanical systems used in manufacturing process.
  • Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports to detect production problems.
  • Oversaw design, procurement and construction from mechanical equipment and reliability perspective and provide input for start-up and operation of mechanical systems.
  • Achieved on-budget performance and production targets through effective management of teams and resources.
  • Enhanced vendor and customer satisfaction ratings by resolving issues efficiently.
  • Achieved maximum performance across safety, maintenance, and production metrics.
  • Exceeded team goals by partnering with staff to share and implement best practices that achieve monthly quotas.
  • Led business development evaluation and business analysis.
  • Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Collaborated with technical staff to streamline production processes.
  • Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
  • Completed internal audits with efficiency and accuracy.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Strategized long-term business needs and applied customer feedback for process improvements.
  • Managed all areas of manufacturing, safety, inventory control and process implementation.
  • Worked with managers to implement company's policies and goals.
  • Identified and solved complex problems that impacted management and business direction.
  • Trained new employees on safety protocols and company standards.
  • Developed and ran events such as 5S, Kaizen, and Safety Assessments.
Education and Training
FLORIDA CHILD CARE PROFESSIONAL CREDENTIAL (FCCPC): Early Childhood EducationTallahassee Community CollegeMay 2013Tallahassee, FL
High School DiplomaLake Weir High SchoolJun 1999Ocala, FL
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Resume Overview

Companies Worked For:

  • SunTrust Banks Now Truist
  • Belleview Playland
  • Shining Stars Early Learning Preschool
  • Merillat

School Attended

  • Tallahassee Community College
  • Lake Weir High School

Job Titles Held:

  • Teller
  • Lead VPK Teacher
  • Preschool Assistant Director
  • Manufacturing Manager

Degrees

  • FLORIDA CHILD CARE PROFESSIONAL CREDENTIAL (FCCPC) : Early Childhood Education
    High School Diploma

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