LiveCareer-Resume

teller resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Organized, independent worker with strong time-management skills. Accomplished high school graduate, and current college student with academic experience. Strengths include leading projects and learning new concepts with ease. Ambitious student with excellent research, time management and problem solving skills. Detail-oriented Accounting Assistant offering years of experience in accounting roles, banking operations, account opening, customer service and management positions. Skilled in account reconciliation, auditing, report drafting and collections. Industrious and meticulous with a strong history of integrity and reliability.

Skills
  • Excellent Problem Solver
  • Fast Typing Skills
  • Positive Attitude
  • Likes to Stay Busy
  • Strong communication skills
  • Superior attention to detail
  • Self-motivated professional
  • Professional phone etiquette
  • Articulate and well-spoken
  • Customer service-oriented
  • Social media knowledge
  • Pleasant demeanor
  • Critical thinker
  • Works well under pressure
  • Exceptional communicator
  • Can-do attitude
  • Time management
  • Fast learner
  • Accepts direction and coaching graciously
  • Multitasking skills
  • Written and oral communication skills
  • Creative thinker
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator
  • Project Management
  • Responsible
  • Flexible & Adaptable
  • Excellent work ethic
Work History
Office Manager, 06/2021 - Current
First Flight Federal Credit Union Havelock, NC,
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Updated reports, managed accounts and generated reports for company database.
  • Maintained computer and physical filing systems.
  • Developed standard operating procedures for all administrative employees.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Maintained computer systems and provided technical assistance for computer operations for entire office.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
Teller, 03/2021 - Current
Alston & Bird Charlotte, NC,
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Processed customer transactions accurately and efficiently.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Logged cashier's checks and other transactions to maintain accuracy of account records.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Sold and cross-sold bank products to new and existing customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records on demand, including account statements and copies of checks.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Accessed computerized financial information to answer questions related to specific accounts.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Maintained friendly and professional customer interactions.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Executed wire transfers, stop payments and account transfers.
Complex Account Specialist , 08/2018 - 04/2020
LuLaRoe Nicole Robinson City, STATE,
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Answered constant flow of CSR calls.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Worked closely with bankers to prepare account paperwork for new complex bank accounts with accuracy and speed.
  • Balanced reports to submit for approval and verification.
  • Keyed customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality.
  • Resolved problems, improved operations and provided exceptional service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Business Owner, 05/2017 - 06/2018
Chevrolet Of South Anchorage City, STATE,
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Accountant, 06/2014 - 04/2017
Company Name City, State,
  • Compiled general ledger entries on a short schedule with nearly 100% accuracy.
  • Prepared documents, reports and presentations using advanced software proficiencies.
  • Generated and submitted invoices based upon financial schedule.
  • Created periodic reports comparing budgeted costs to actual costs.
  • Followed up with customers to collect information and verify details.
  • Collected and arranged information and entered details into computer database.
Education
BBA: Accounting And Business Management, Expected in 01/2024
-
American Military University - ,
GPA:
Status -
High School Diploma: College Preparatory Classes, Expected in 2013
-
Grace Christian School - 12407 Pintail St, Anchorage AK
GPA:
Status -

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Resume Overview

School Attended

  • American Military University
  • Grace Christian School

Job Titles Held:

  • Office Manager
  • Teller
  • Complex Account Specialist
  • Business Owner
  • Accountant

Degrees

  • BBA
  • High School Diploma

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