Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.
Received employee of the month for going above and beyond teller duties.
Opened new customer accounts. Managed opening and closing times for our location. Balanced drawers and safe daily with zero error rate.Adhered to E-Z Money security and audit procedures. Researched and resolved customer account issues. Processed loan applications and established lines of credit. Maintained confidentiality of store records and customer information. Delivered prompt, accurate and excellent customer service.
Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.
Supervised a staff of three. Balanced books and teller drawers daily. Adhered to Paycheck Advance policy and procedures. Processed loan applications and set customer limits. Opened and Closed branch as scheduled. Preformed clerical duties. Provided excellent customer service.
Companies Worked For:
Job Titles Held: