Teller Resume Example
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TELLER
Professional Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Skills
Banking
| Financial services
|
Work History
Teller03/2019 to 09/2019
Cit Group, La Verne , CA
Cit Group, La Verne , CA
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Processed quarterly vault and ATM audits with zero error rate.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Maintained teller drawer to perform bank transactions.
- Collected member loan payments.
- Served needs of more than Number customers in busy Type environment.
- Advised clients on mortgage, education and personal loans.
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Sold cashier's checks, traveler's checks and money orders.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Exceeded quarterly sales goals by Number%.
- Created strategies to develop and expand sales of services to existing customer which resulted in Number% increase in annual revenue.
Front Desk Receptionist05/2018 to 11/2018
Csm Corporation, Bloomington , MN
Csm Corporation, Bloomington , MN
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Oversaw fast-paced front desk operations at busy Type facility with as many as Number nightly guests.
- Resolved customer issues quickly and notified Job Title immediately when problems escalated.
- Received packages and mail at front desk and dispersed to correct employees.
- Protected guest valuables with main safe or in individual boxes to maximize security.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
- Collected, sorted and distributed mail and prepared mail, messages and courier deliveries for busy Number-person Type business.
- Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including Type and Type to promote quick remediation.
- Collaborated with Type and Type team members to handle guest requirements from check-in through check-out.
- Performed basic bookkeeping activities, including Task and Task and used Skill to implement updates to accounting system.
- Monitored office supplies by checking inventory on Timeframe basis and placed orders whenever stock appeared low.
- Supervised Number administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
- Carefully transcribed phone messages and relayed to appropriate personnel within Number minutes of each call.
- Volunteered to help with special projects, assuming variety of tasks and duties, including Task and Task.
- Arranged conference calls for Type and Type departments both onsite and at remote locations using Software.
Sales Associate/Cashier 02/2013 to 09/2015
Ace Hardware, Beatrice , NE
Ace Hardware, Beatrice , NE
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Moved heavy boxes and full merchandise bins up to Number pounds in weight by maintaining physical strengths and stamina.
- Checked prices for customers and processed items sold by scanning barcodes.
- Counted cash in register drawer at beginning and end of shift.
- Reviewed and resolved differences between accounting information and cash drawer.
- Educated customers on promotions to enhance sales.
- Assisted customers by answering questions and fulfilling requests.
- Drove team revenue totals by bringing in over $Amount in sales.
- Worked closely with Job title to solve problems and handle customer concerns.
- Folded and arranged Type merchandise in attractive displays to drive sales.
- Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
- Kept Type and Type areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Discussed Product or Service with customers, outlined restrictions and educated on policies.
Education
Bachelor of Computer Science: : Science Education, 11/2012
Methodist University - City
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Resume Overview
School Attended
- Methodist University
Job Titles Held:
- Teller
- Front Desk Receptionist
- Sales Associate/Cashier
Degrees
- Bachelor of Computer Science : Science Education , 11/2012
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