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Teller Resume Example

Resume Score: 100%

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TELLER
Summary
Reliable and friendly, quickly learns and masters new concepts and skills . Passionate about helping people and creating and satisfying experience for them. Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. Seasoned customer service specialist with background in providing advice on diverse customer situations. Exceptional cashier dedicated to employee development.
Highlights

Organized

Excellent multi-tasker

Time management

Cash handling accuracy Detail-orientedCash handling accuracy

Cash handling accuracy Strong communication skills




  • Energetic
  • Bilingual in Portuguese and Spanish
  • Compelling leadership skills
  • Effective Retail Sales Manager
  • Established track record of exceptional sales results
Experience
TellerFeb 2016 to Jun 2016
Company Name - City, State
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Opened new customer accounts, including checking, savings and lines of credit.
Held each team member accountable for achieving brand and performance goals.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Processed cash withdrawals.
Delivered prompt, accurate and excellent customer service.
Examined checks for identification and endorsement.
Maintained confidentiality of bank records and client information.
Entered member transaction data into the online banking software.
​
Service Desk AssociateNov 2014
Company Name - City, State

Opened and closed the store, which included counting cash drawers and making bank deposits.

Answered customers' questions and addressed problems and complaints in person and via phone.

Educated customers on product and service offerings.

Offered exceptional customer service to differentiate and promote the company brand.

Confirmed that appropriate changes were made to resolve customers' problems.

Offered The Home Depot credit applications upon checkout, converting 1out of 3 customers into card-holders.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Opened new customer accounts, including checking, savings and lines of credit.

Managed opening and closing times for the main branch.

Delivered prompt, accurate and excellent customer service.

Received regional branch recognition award for outstanding customer service.

Examined checks for identification and endorsement.

Trained employees on cash drawer operation.

Balanced daily cash deposits and bank vault inventory with a zero error rate.






Cashier ManagerAug 2013 to Nov 2014
Company Name - City, State

Answered customers' questions and addressed problems and complaints in person and via phone.

Helped customers select products that best fit their personal needs.

Maintained visually appealing and effective displays for the entire store.

Held each team member accountable for achieving brand and performance goals.

Recruited, hired, developed and retained retail talent for the company.


Accomplishments
  • Awarded 2 merit increases during the first years of employment.
  • Won "Retail Sales Associate of the Month" Award in 2013.
  • Named "Associate of the Quarter" for exceeding all customer service goals.
Education
High School Diploma2013Bay Shore High School - City, State, US
Associate of Arts, Criminal JusticeSuffolk County Community College - City, State, USCriminal Justice
Skills

Cash handling

Detail-oriented

Time management

Customer needs assessment

Customer satisfaction

Task management
​
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Bay Shore High School
  • Suffolk County Community College

Job Titles Held:

  • Teller
  • Service Desk Associate
  • Cashier Manager

Degrees

  • High School Diploma 2013
    Associate of Arts , Criminal Justice

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