teller resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

  • Fast Learner. Every employer has a training process, I take it seriously and I do learn quickly all of the aspects and responsibilities of my job.
  • I am Self-motivated. When I am working , I take full responsibility for my duties and own my shift everyday.
  • As an experienced sales professional, I anticipate the needs of the customers. In a professional manner I always recommend the most useful products that will meet the customers needs/expectations.
  • Strong verbal communication. In situations where some may not be able to handle the pressure, I am able to defuse the situation and succeed at satisfying the customer.
  • Detail Oriented. I pay very close attention to each and every customer. I am aware that in owning my shift I must make sure I have covered every detail to ensure customer satisfactory.
  • Trustworthy. I take seriously when my employer entrusts me with important tasks. I do not abuse or bend the rules for any reason. As a customer service professional I uphold a personal code of conduct at all times.
  • Managing the business, employees, time and customers are some aspects of my jobs that I enjoy.
Work History
Teller, 04/2016 to 03/2017
Bangor Savings BankAugusta, ME,

  • Finding ways to make financial services more convenient by assisting customers sign up for online banking services
  • Selling additional products and services to meet customers' requirements.
  • Following company identification policies at all times.
  • Completed accurate high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Maintained teller drawer to perform bank transactions.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
Shift Manager, 05/2017 to 09/2019
SonicVilla Rica, GA,
  • Opening and Closing the store, receiving orders, processing sales and monies, and managing customer issues
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas
  • Trained and mentored new employees to maximize team performance
  • Kept employees operating productively and working on task to meet business and customer needs
  • Consistently exhibited upbeat/positive demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
  • Worked closely with team members to schedule breaks and shifts to meet state regulations
Retail Sales Associate, 01/2020 to 12/2021
Floor And DecorDraper, UT,
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Debt Collector, 07/2022 to 11/2022
Mandarich Law GroupLake Mary, FL,
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Achieved performance goals on consistent basis.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Trained new team members on scripts, company services and collection strategies.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
Certification in Business and Finance: , Expected in to Inland Empire Job Corps - San Bernardino, CA
Diploma: , Expected in to Palm Springs High School - Palm Springs, CA
  • Typing 72 wpm
  • Certified in Microsoft Office Specialist
  • Certified in Basic Computer Information Technology
  • Certified in Business and Finance
Additional Information

  • Data entry
  • Basic computer Technology
  • Win-copy
  • Microsoft office
  • 72 wpm
  • Opening and closing shifts
  • Counting the safe/registers and deposits.
  • Resolving complex issues
  • Sales

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Resume Overview

School Attended

  • Inland Empire Job Corps
  • Palm Springs High School

Job Titles Held:

  • Teller
  • Shift Manager
  • Retail Sales Associate
  • Debt Collector


  • Certification in Business and Finance
  • Diploma

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