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Teller Resume Example

Resume Score: 80%

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TELLER
www.linkedin.com/in/saad-zubaeir-2a5a81109
Professional Summary

I tend to give my best for the benefit of my company and meet the expectations in order to please customers. While worked in fast-food I dealt with customer complaints from either phone calls or personal. While I was manager, I followed procedures by book in order to accomplish the goal and also in the bank I still do the same because I want my co-workers to look after me as a role model and cast a shadow of a leader. At bank good communication is important because all the transactions must have to perfect without any error. Managing my time wisely has helped me accomplish a lot of duties at hand. Still today, I continue to grow from time to time to excel my knowledge. Knowing my job well, I know there are a better opportunity that awaits me where I can use my knowledge and personal experiences to a higher, yet professional environment. Enthusiastic collaborator and eager to contribute to team success through hard work, diligence, and excellent organizational skills. Motivated to learn, grow, and excel in human resource. Experienced Teller and shift manager with over 5 years of experience in Finance, customer service and Food industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Microsoft Office.
  • Works well with others as group.
  • Skilled in multitasking.
  • Have good digital Marketing (Facebook Ads, Google Ads) knowledge.
  • Computer programming.
  • Programming literacy in Python, Java.
  • Customer service.
  • New Hire Orientation
Work History
12/2016 to 08/2018TellerFIRST NATIONAL BANK OF ALASKA, TELLER | Anchorage, Alaska
  • Coordinated daily cash reconciliation in high-volume location.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Maintained friendly and professional customer interactions.
  • Collected member loan payments.
  • Processed exchange and foreign currency.
  • Sold cashier's checks, traveler's checks and money orders.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained teller drawer to perform bank transactions.
  • Maintained balancing record with 99% rate of accuracy.
01/2013 to 01/2017Shift ManagerMCDONALD'S, ANCHORAGE ALASKA | Anchorage, Alaska
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Served needs of more than 150 customers in busy environment.
05/2017 to CurrentSelf EmployeedUber/Lyft Driver | Anchorage, AK
  • Managed over 10 customer calls per day.
  • Transported customer to customer locations.
  • Performed excellent attendance record, consistently arriving to work on time.
  • Managed to work with different types of customers to understand needs and provide professional service.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Education
05/2020Bachelor of Science | MathematicsUniversity of Alaska Anchorage, Anchorage, AK
  • Majored in Mathematics.
  • Coursework in Abstract Algebra, Complex Analysis, Numerical Analysis and Liner Algebra and other upper division courses.
  • Continuing education in Computer Programming.
Certifications
  • Excel Skills for Business.
  • Programming for Everybody (Getting Started with Python).
  • Python Data Structures.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • FIRST NATIONAL BANK OF ALASKA, TELLER
  • MCDONALD'S, ANCHORAGE ALASKA
  • Uber/Lyft Driver

School Attended

  • University of Alaska Anchorage

Job Titles Held:

  • Teller
  • Shift Manager
  • Self Employeed

Degrees

  • 05/2020 Bachelor of Science | Mathematics

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