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Teller Resume Example

Resume Score: 80%

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TELLER
Summary

Detail-oriented bank teller bringing over 3.5 years of experience in banking and customer service. Proficient in counting currency and coin, maintaining accurate records and promoting client loyalty. Driven salesperson with service-oriented and organized nature.

Skills
  • Strong sense of banking ethics
  • Cash dispenser operation
  • Exceptional customer service
  • Friendly
  • Approachable
  • Reliable
  • Energetic
  • Strong work ethic
  • Flexible
Experience
Teller, TD Bank, November 2016-CurrentLewsiton, NM
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Counted in daily funds with manual and machine-assisted methods.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Processed cash withdrawals per accurately and efficiently.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Verified amounts and integrity of every check or funds transfer.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Examined checks for identification and endorsement.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained confidentiality of bank records and client information.
  • Maintained accurate teller drawer using encore to handle all customer bank transactions.
  • Delivered prompt, accurate and excellent customer service.
  • Recommended additional products, services and benefits for customers.
  • Processed cash withdrawals.
  • Warmly welcomed customers and offered pleasant service during entire transaction
  • Served customers each shift, remaining composed and professional even in high-stress situations.
  • Balanced daily cash deposits and bank vault inventory with zero error rate.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Bank Specialist, TD BANK, November 2016-December 2020Lewiston, ME
  • Served customers each shift, remaining composed and professional even in high-stress situations.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Warmly welcomed customers and offered pleasant service during entire transaction,
  • Verified amounts and integrity of every check or funds transfer.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Increased quarterly sales
  • Assisted with administrative tasks, including filing, answering phones
  • Acted as pivotal point of contact between bank branches regarding guidelines and practices.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
Receptionist, Emerson Toyota, April 2015-August 2016Auburn, ME
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Sorted incoming mail and directed to correct personnel each day.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Rendered information to callers and drafted office emails.
  • Answered calls to help customers
  • Generated shipment invoices, prepared packages and set up courier deliveries.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Implemented new data management system,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Entered data software to keep records information.
  • Scheduled appointments for staff.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team
  • Processed payments and updated accounts to reflect balance changes.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
Css/Cashier , Big lots, September 2013-March 2015Auburn, ME
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
Education and Training
High School DiplomaLewiston High School, , LewistonMEJune 2006
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Resume Overview

Companies Worked For:

  • TD Bank
  • TD BANK
  • Emerson Toyota
  • Big lots

School Attended

  • Lewiston High School

Job Titles Held:

  • Teller
  • Bank Specialist
  • Receptionist
  • Css/Cashier

Degrees

  • High School Diploma

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