LiveCareer-Resume

teller resume example with 18+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Organized and dependable with success at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Discrepancy Resolution
  • Attention to Detail
  • Information Processing
  • Honest and Ethical
  • Problem Solving
  • Quality Control
  • Verbal and Written Communication
  • Cleaning techniques
  • Exceptional Time Management
  • Conscientious
  • Analytical and Critical Thinking
  • PPE Compliance
  • Decision Making
Education
Indiana State University Terre Haute, IN Expected in No Degree : Public Health Education - GPA :
Portage High School Portage, IN Expected in 05/1980 High School Diploma : - GPA :
Work History
Rochester Armored Car - Teller
Killeen, TX, 05/2011 - 05/2014
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Received loan and utility payments, sending funds to correct destinations.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Calculated fees due, interest and change for customer transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Maintained friendly and professional customer interactions.
Sweetwater - Housekeeping
Fort Wayne, IN, 01/2009 - 04/2011
  • Daily & discharge cleaning patient rooms, offices, common areas, washrooms, halls, food service areas, and any other areas that were on my route.
  • Stripping and cleaning beds, collecting linen, disposing of medical supplies in proper containers, sanitizing all areas in patient rooms using TBQ. Stripping and sanitizing all areas in the Cardiac Cath lab including prep and after care areas.
  • Dusting, mopping, vacuuming, sweeping, polishing, replenishing supplies , cleaning desks, ceiling and vents, wall, blinds, kitchenettes, microwaves, washrooms and furniture.
  • Ability to work under supervision and alone following procedures and compliance with all health and safety standards


Walmart - Employee Training Coordinator
City, STATE, 11/1999 - 12/2007
  • Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
  • Gathered data about course success and participant experiences to help with future course planning.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Reviewed applications, did background checks, reference checks, scheduled interviews, conducted first interviews, scheduled orientation, conducted orientation, filled out all new hire paperwork, started new associates on their computer based learning. Conducted safety meeting.
  • Assisted Personnel Manager with daily duties. Inputting schedules, time sheets, paperwork for insurance benefits and FMLAs. Conducted exit interviews, filing, employees concerns.
  • Volunteered for extra shifts in different areas of the store during holidays and call ins.
  • BAKERY LEAD-
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Completed yearly performance reviews for bakery staff employees and instituted wage increases for exceptional work.
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Maintained cleanliness and hygiene in bakery premises.
  • Performed opening and closing duties for department.
  • Greeted customers, answered questions, and provided great customer experiences.
  • Maintained inventory control and ordered supplies on weekly basis.
  • Maintained inventory control and ordered supplies on monthly basis.
  • Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
  • Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
  • Received, logged and inspected shipments for quality and accuracy.
  • Established proper procedures for waste management, sanitation, food handling, and safety.
  • Managed all baking operations professionally and handled all problems confidently.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • BAKERY PACKAGER-
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Associates Financial Services - Loan Processor/Loan Closer
City, STATE, 05/1985 - 05/1990
  • Looked over and typed up various types of loans.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Set up and completed loan submission packages.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Maintained long-term relationships with customers to provide best-in-class customer service.

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Resume Overview

School Attended

  • Indiana State University
  • Portage High School

Job Titles Held:

  • Teller
  • Housekeeping
  • Employee Training Coordinator
  • Loan Processor/Loan Closer

Degrees

  • No Degree
  • High School Diploma

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