LiveCareer-Resume

teller resume example with 2+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals and high level of customer experience.

Skills
  • Excellent communication skills
  • Exceptional customer service
  • Reliable
  • Energetic
  • Strong work ethic
  • Approachable
  • Friendly
  • High-energy attitude
  • Generating referrals
  • Follow-up skills
  • Customer service-oriented
  • Resourcefulness
  • Creative thinking
  • Teller background
Experience
04/2021 to 12/2021 Teller First Hawaiian Bank | Lihue, HI,
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
  • Assisted customers with bank operations, opening accounts online, accessing safe deposit boxes and ATM operations.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Performed currency transaction reports for foreign currency.
  • Processed sales transactions to prevent long customer wait times.
  • Completed monthly audits
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Responded and assisted customers with account inquiries and updates.
  • Kept teller window areas clean, organized and fully stocked.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Directed specific questions to appropriate branch personnel.
  • Ordered checks and conducted additional special services for customers.
  • Provided personalized and excellent customer service
  • Maintained confidentiality of bank records and client information.
01/2020 to 04/2021 Toddler Lead Teacher Merritt Academy | Mclean, VA,
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Taught children foundational skills in colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Identified symptoms of emotional and developmental issues and alerted parents or guardians.
  • Introduced learning activities and imaginative play materials for children to explore and manipulate.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Observed children to record development.
  • Kept records of over Ten students' progress, detailing behavioral, emotional, academic and social growth.
  • Participated in 4 professional development activities annually.
09/2019 to 12/2019 Server Loomis Communities Inc | Amherst, MA,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Increased sales of high margin menu items through effective upselling.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
Expected in 05/2015 High School Diploma | Forest High School, Ocala, FL GPA:

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Resume Overview

School Attended

  • Forest High School

Job Titles Held:

  • Teller
  • Toddler Lead Teacher
  • Server

Degrees

  • High School Diploma

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