Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated Administrative professional with proven skills in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.

  • Strong Account Analysis Skills
  • Exceptional Customer Service
  • Compliance, Banking Laws and Regulations
  • Advanced Clerical Knowledge
  • Cash Handling Expertise
  • Number WPM typing speed
  • Accounting systems and software
  • Relationship building and management
  • Loans
  • Banking
  • Sales expertise
  • Excellent time management skills
  • Ledger and balance sheet competency
  • Financial services
  • Cash Handling
Work History
Teller, 01/2019 to Current
Bbcn BankGreat Neck, NY,
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Coordinated daily cash reconciliation in high-volume location.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Maintained balancing record with Number% rate of accuracy.
  • Processed quarterly vault and ATM audits with zero error rate.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Continued education on current banking products and services through Area of study program.
  • Organized, stocked and maintained teller window area.
  • Processed exchange and foreign currency.
  • Regularly exceeded Type and Type goals set by Job title by using Skill, Skill and Skill in all professional interactions.
  • Maintained friendly and professional customer interactions.
  • Served needs of more than Number customers in busy Type environment.
  • Maintained teller drawer to perform bank transactions.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Advised clients on mortgage, education and personal loans.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained scheduling for main branch to keep all shifts appropriately staffed.
  • Sold cashier's checks, traveler's checks and money orders.
Bookkeeper / Administrative Assistant , 05/2018 to 05/2020
GetaroundChicago, IL,
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Proactively identified all accounting errors by developing cross-referencing databases.
  • Tracked Type business revenue and costs with Software, diligently reconciling accounts to maintain high accuracy.
  • Reviewed and processed employee expense reports and vendor invoices for payment.
  • Reported financial data and updated financial records in ledgers and journals.
  • Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
  • Organized and carried out efficient month-end, quarterly and year-end processes.
  • Verified postings to ledgers to confirm accurate entry and account balances.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, Timeframe balance records, vendor payments and profit and loss statements for Number clients.
  • Created plans with Job title to remedy financial discrepancies and reconcile issues with Type records.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Maintained and processed invoices, deposits and money logs.
  • Verified accurate recordkeeping processes, effectively reducing financial inconsistencies.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Used Software to complete payroll for Number employees and took detailed records of procedures.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
Sales Agent, 08/2011 to 11/2014
Avis Budget Group Inc.City, STATE,
  • Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Conducted research on insurance packages and investment options to generate client recommendations.
  • Developed and utilized Type reports to assist leadership with key decisions and outperformance of operational targets.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Increased product appeal and customer experience by interacting directly with Number customers per Timeframe.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Informed customers of promotions to increase sales productivity and volume.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Assisted call-in customers with questions and orders.
Associate Degree: Accounting And Technology , Expected in 12/2017
Plaza College - New York, NY,
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully trained Number new tellers over a Number month time period.

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School Attended

  • Plaza College

Job Titles Held:

  • Teller
  • Bookkeeper / Administrative Assistant
  • Sales Agent


  • Associate Degree

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