LiveCareer-Resume

teller resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals. Resourceful understanding of deep customer-issue resolution tasks. Ability to use strong communication skills to help teams find their potential and exceed company expectations.

Skills
  • Excellent multi-tasker
  • Strong communication skills
  • Cheerful and energetic
  • MS Office proficient
  • Positive outlook
  • Employee training
  • Hospitality services
  • Organized
  • Flexible schedule
  • Reliable and dependable
  • Cash handling accuracy
  • Dedicated team player
  • Inventory control
  • Payment processing
  • Fast learner
Education and Training
Sam Houston State University Huntsville, TX Expected in 01/2021 : Mathematics - GPA :
Houston Community College Houston, TX Expected in 05/2019 Associate of Arts : General Studies - GPA :
L. V. Hightower High School Missouri City, Tx Expected in 05/2014 High School Diploma : - GPA : Ranked in Top 10% of class. Girls Varsity Basketball Manager. Girls Varsity Softball Manager.
Experience
First Community Bank - Teller
Bristol, VA, 08/2022 - Current
  • Complete deposits, withdrawals, transfers, and loan payments.
  • Complete credit card cash advances and check cashing.
  • Offer and inform customers of available products from the bank.
  • Compelete wire requests.
  • Issued in house debit cards, and ordered debit cards as well.
  • Maintain a balanced drawer with balances, verifications, and keeping notes strapped properly.
  • Maintains relationship with customers as well as discretion and privacy.
  • Update accounts with new customer information as needed.
  • Follow teller procedure and protocols.
  • Completes and reviews reports for night and day drops.
  • Completes assigned trainings within a timely manner.
  • Maintain level of professionalism as to represent the company in a stellar way.
  • Complete daily tasks using teamwork.
Sears - Student Assistant Manager
Whittier, CA, 01/2019 - 07/2022
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
  • Collected payments, issued receipts and updated accounts to reflect new balances
  • Answered phone calls daily and pleasantly welcomed visitors to office
  • Maintained strong call control and quickly worked through scripts to address problems
  • Dispersed incoming mail to correct recipients throughout office
  • Maintained business records by updating customer information
  • Prepared monthly and year-end closing statements, financial documents and invoices
  • Examined budget estimates for completeness, accuracy and conformance with procedures and regulations
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Documented customer correspondence in CRM to track requests, problems and solutions.
Sam's Club - Sales and Membership Manager
City, STATE, 03/2017 - 12/2018
  • Managed membership program by organizing renewal campaigns, developing membership retention analytics and selling membership subscriptions
  • Supported sales team members to drive growth and development
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues
  • Contacted customers via phone and email to explore connections, offer services and cement relationships
  • Established sales goals and strategies that contributed to increased growth in sales and profitability
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
  • Assessed sales statistics to improve strategy and meet quotas
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance
  • Created and delivered in-depth sales presentations to potential customers.
Ross Dress For Less - Front End Supervisor
City, STATE, 06/2012 - 03/2017
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members
  • Delegated work to employees based on shift requirements, individual strengths and unique training
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
  • Managed customer complaints and rectified issues to complete satisfaction
  • Resolved customer problems by investigating issues, answering questions and building rapport
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies
  • Welcomed large volume of guests and improved overall customer service
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.

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Resume Overview

School Attended

  • Sam Houston State University
  • Houston Community College
  • L. V. Hightower High School

Job Titles Held:

  • Teller
  • Student Assistant Manager
  • Sales and Membership Manager
  • Front End Supervisor

Degrees

  • Associate of Arts
  • High School Diploma

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