Teller Resume Example Old Mission Bank - Sault Sainte Marie, Michigan

TELLER

Summary

Personable professional with experience employing exceptional relationship-building abilities to nurture positive relationships among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.

Skills

Scheduling and calendar management
Records management systems
Back office operations
Sensitive material handling

PC proficient
Account balancing reconciliation
Multi-line phone systems
Issue response and resolution

Experience

Teller | 08/2020 to CurrentOld Mission Bank - Sault Sainte Marie, MI

Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Processed 65 cash withdrawals per day accurately and efficiently.
Maintained accurate teller drawer using company procedures to handle all customer bank transactions.
Researched and resolved customer issues on personal savings, checking, loans and lines of credit accounts.
Balanced daily cash deposits and bank vault inventory with zero error rate.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Maintained confidentiality of bank records and client information.

Office Administrative Assistant | 05/2019 to 08/2020All Styles All Occasions - Sault Sainte Marie, MI

Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Answered phones to direct callers, schedule appointments and provide general office information.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Obtained scanned records and uploaded to database.

Teller | 09/2018 to 08/2019Soo Co-Op Credit Union - Sault Sainte Marie, MI

Processed cash withdrawals.
Liaised between bank branches regarding best practices and operations.
Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained optimal financial controls by securing funds and making accurate transactions.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Adhered to regulatory and company security and audit procedures.
Counted as much as $10,000 in daily funds with manual and machine-assisted methods.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Directed specific questions to appropriate branch personnel.
Verified amounts and integrity of every check or funds transfer.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.

Nurse Aide | 06/2018 to 02/2019War Memorial Hospital - Sault Sainte Marie, MI

Documented information in patient charts and communicated status updates to interdisciplinary care team.
Managed medical stock and restocked inventory to ensure optimal availability for residents.
Documented residents intake and dietary requirements, also assisting with feeding and monitoring.
Assisted residents with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Followed safe lifting techniques and individual resident lifting instructions.
Provided compassionate care and clear communication in dealing with issues of death and dying.
Facilitated games and other activities to engage long-term residents.
Watched over residents to identify potential symptoms of medical conditions.
Comforted residents and provided each with reassurance and encouragement.
Supervised 12 residents with diminished capacity to monitor any safety hazards.

Education and Training

Sault Area High School - - Sault Sainte Marie | High School Diploma05/2018

Completed professional development in Business
Member of BPA and HOSA
Certificate of Achievement for Completion of Allied Health I and II Programs 2018
Certificate of Achievement for Completion of Accounting/Financial Services Program 2018
Nurse Assistant of the Year Student Award 2018 Recipient
American Legion Citizenship Award
Honor Roll Junior and Senior Years

Resume Overview

Companies Worked For:

Old Mission Bank
All Styles All Occasions
Soo Co-Op Credit Union
War Memorial Hospital

School Attended

Sault Area High School

Job Titles Held:

Teller
Office Administrative Assistant
Nurse Aide

Degrees

Sault Area High School - Sault Sainte Marie | High School Diploma

Teller Resume Example

Resume Score: 80%

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