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Teller Resume Example

Resume Score: 80%

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TELLER
Summary

Personable professional with experience employing exceptional relationship-building abilities to nurture positive relationships among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.

Skills
  • Scheduling and calendar management
  • Records management systems
  • Back office operations
  • Sensitive material handling
  • PC proficient
  • Account balancing reconciliation
  • Multi-line phone systems
  • Issue response and resolution
Experience
Teller | 08/2020 to CurrentOld Mission Bank - Sault Sainte Marie, MI
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Processed 65 cash withdrawals per day accurately and efficiently.
  • Maintained accurate teller drawer using company procedures to handle all customer bank transactions.
  • Researched and resolved customer issues on personal savings, checking, loans and lines of credit accounts.
  • Balanced daily cash deposits and bank vault inventory with zero error rate.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Maintained confidentiality of bank records and client information.
Office Administrative Assistant | 05/2019 to 08/2020All Styles All Occasions - Sault Sainte Marie, MI
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Obtained scanned records and uploaded to database.
Teller | 09/2018 to 08/2019Soo Co-Op Credit Union - Sault Sainte Marie, MI
  • Processed cash withdrawals.
  • Liaised between bank branches regarding best practices and operations.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Adhered to regulatory and company security and audit procedures.
  • Counted as much as $10,000 in daily funds with manual and machine-assisted methods.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Directed specific questions to appropriate branch personnel.
  • Verified amounts and integrity of every check or funds transfer.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Nurse Aide | 06/2018 to 02/2019War Memorial Hospital - Sault Sainte Marie, MI
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Managed medical stock and restocked inventory to ensure optimal availability for residents.
  • Documented residents intake and dietary requirements, also assisting with feeding and monitoring.
  • Assisted residents with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Facilitated games and other activities to engage long-term residents.
  • Watched over residents to identify potential symptoms of medical conditions.
  • Comforted residents and provided each with reassurance and encouragement.
  • Supervised 12 residents with diminished capacity to monitor any safety hazards.
Education and Training
Sault Area High School - - Sault Sainte Marie | High School Diploma05/2018
  • Completed professional development in Business
  • Member of BPA and HOSA
  • Certificate of Achievement for Completion of Allied Health I and II Programs 2018
  • Certificate of Achievement for Completion of Accounting/Financial Services Program 2018
  • Nurse Assistant of the Year Student Award 2018 Recipient
  • American Legion Citizenship Award
  • Honor Roll Junior and Senior Years
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Old Mission Bank
  • All Styles All Occasions
  • Soo Co-Op Credit Union
  • War Memorial Hospital

School Attended

  • Sault Area High School

Job Titles Held:

  • Teller
  • Office Administrative Assistant
  • Nurse Aide

Degrees

  • Sault Area High School - Sault Sainte Marie | High School Diploma

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