Teller Resume Example
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TELLER
Summary
To bring to your organization; enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to learn and utilize skills obtained through previous experience.
Highlights
| Notable computer skills, records research, filing, remedying client concerns, excellent phone manner, and desirable office etiquette. Experience with retail management, sales, inventory, and customer service. Considered a dependable, capable, and responsible employee with outstanding customer focus, great attention to detail, and the ability to work independently without supervision. Extensive knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. |
Experience
Teller
January 2013 to CurrentTrustone Financial － Cudahy , WIProcess customer transactions in a timely manner, answering phones and assisting customers as needed or troubleshooting their call, Vault teller, ATM teller, cash advances, logging and sorting returned and held mail, daily over/short report for tellers, monthly audits on new employees, training and assisting new employees, NSF's, Monthly red flag reports, Filing, opening accounts, helping customers get the best account and products available to them, and helping them get the most from our services, building customer relationships and addressing them by name, working as a positive team member to make a great work environment.
January 2013 to CurrentTrustone Financial － Cudahy , WIProcess customer transactions in a timely manner, answering phones and assisting customers as needed or troubleshooting their call, Vault teller, ATM teller, cash advances, logging and sorting returned and held mail, daily over/short report for tellers, monthly audits on new employees, training and assisting new employees, NSF's, Monthly red flag reports, Filing, opening accounts, helping customers get the best account and products available to them, and helping them get the most from our services, building customer relationships and addressing them by name, working as a positive team member to make a great work environment.
Professional Teller
February 2010 to May 2010Atlantic Health System － Summit , NJProcessing of transactions accurately and efficiently in a fast paced environment, the ability to work within established policies, procedures, and guidelines, identifying customer needs and referring financial products and services. Consistently seeking to delight the customers and deliver exceptional customer service with a positive attitude. Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name. Contribute to a positive team environment in the banking center through teamwork and team spirit.
February 2010 to May 2010Atlantic Health System － Summit , NJProcessing of transactions accurately and efficiently in a fast paced environment, the ability to work within established policies, procedures, and guidelines, identifying customer needs and referring financial products and services. Consistently seeking to delight the customers and deliver exceptional customer service with a positive attitude. Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name. Contribute to a positive team environment in the banking center through teamwork and team spirit.
Medical Office Associate
January 2007 to July 2009Penn State Hershey Medical Center Multi-Specialty Center － City , STATETroubleshooting phone calls to the clients, triaging emergency calls to the appropriate person, utilization of Cadence to include; scheduling, check-in, cancellations, wait list, reports and provides appropriate/secure information/directions. Working knowledge of Eclipsys to include registration and charge entry. Maintaining working knowledge for all current insurance and billing information. Obtaining signatures, appropriate authorization information, and reconciling accounts through co- payments, etc. Assembling new patient charts as needed, retrieving charts and messages, and performing duties related to Health Information Services in accordance with HIPPA standards. Performing check-out functions including charge entry, scheduling, and providing appropriate paperwork to the patient.
January 2007 to July 2009Penn State Hershey Medical Center Multi-Specialty Center － City , STATETroubleshooting phone calls to the clients, triaging emergency calls to the appropriate person, utilization of Cadence to include; scheduling, check-in, cancellations, wait list, reports and provides appropriate/secure information/directions. Working knowledge of Eclipsys to include registration and charge entry. Maintaining working knowledge for all current insurance and billing information. Obtaining signatures, appropriate authorization information, and reconciling accounts through co- payments, etc. Assembling new patient charts as needed, retrieving charts and messages, and performing duties related to Health Information Services in accordance with HIPPA standards. Performing check-out functions including charge entry, scheduling, and providing appropriate paperwork to the patient.
Patient Care Assistant & Unit Secretary
June 2004 to March 2007Pinnacle Health System － City , STATEAccountable for patient needs including; assistance with daily activities, bathing, feeding, grooming, EKG's, taking and recording vital signs, as well as assisting other professionals with medical procedures and care giving. Empowered to coordinate and facilitate the flow of patient information from admission to discharge. Responsibility for unit reception, computer information processing, and medical records management. Delivery of customer service with positive, sensitive, and interpersonal skills.
June 2004 to March 2007Pinnacle Health System － City , STATEAccountable for patient needs including; assistance with daily activities, bathing, feeding, grooming, EKG's, taking and recording vital signs, as well as assisting other professionals with medical procedures and care giving. Empowered to coordinate and facilitate the flow of patient information from admission to discharge. Responsibility for unit reception, computer information processing, and medical records management. Delivery of customer service with positive, sensitive, and interpersonal skills.
Pool Canteen Customer Service
June 2001 to January 2004Williamstown Borough － City , STATEAssisted Borough management with customer service at the community pool during four seasons. Responsibilities including opening & closing canteen, handling cash register and daily receipts, stocking merchandise, cooking and serving food, sanitizing equipment, supervising and training other employees, and overseeing the game area. Frequently worked with minimal or no supervision.
June 2001 to January 2004Williamstown Borough － City , STATEAssisted Borough management with customer service at the community pool during four seasons. Responsibilities including opening & closing canteen, handling cash register and daily receipts, stocking merchandise, cooking and serving food, sanitizing equipment, supervising and training other employees, and overseeing the game area. Frequently worked with minimal or no supervision.
Education
Diploma : 2003Williams Valley Junior/Senior High SchoolWilliams Valley Junior/Senior High School University Prep Diploma, 2003
BusinessHarrisburg Area Community CollegeHarrisburg Area Community College August 2003 - November 2005 Area of Study: Business
NursingCollege of Coastal GeorgiaCollege of Coastal Georgia January 2012 - January 2013 Area of Study: Nursing
Skills
Customer Service, Receptionist, Retail Sales, Cash, Training, Accountable For, Medical Records, Records Management, Secretary, Cash Register, Closing, Cooking, Stocking, Accounts Through, Associate, Billing, Cadence, Clients, Eclipsys, Hippa, Payments, Reconciling, Scheduling, Answering, Answering Phones, Audits, Filing, Logging, Sorting, Etiquette, Excel, Excellent Phone, Inventory, Microsoft Word, Outlook, Powerpoint, Retail, Retail Marketing, Sales, Word
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Resume Overview
School Attended
- Williams Valley Junior/Senior High School
- Harrisburg Area Community College
- College of Coastal Georgia
Job Titles Held:
- Teller
- Professional Teller
- Medical Office Associate
- Patient Care Assistant & Unit Secretary
- Pool Canteen Customer Service
Degrees
- Diploma : 2003
Business
Nursing
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