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telemarketer resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Motivated Environmental Scientist student seeking internship to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Lively and eager Telemarketer with passion for sales and prospecting. Regularly exceeds sales quotes by establishing bond between company and customer. Great negotiation and customer service skills. Confident Telemarketer brings expert communication skills and flexibility to handle diverse customers and assignments. Never shies away from any conversation and consistently meets targets. Reliable in following scripts and overcoming objections. Approaches every call with fresh mindset and tenacity to reach even toughest customers. Proven expertise in achieving sales goals. Energetic Party Hostess skilled at managing flow of great party experiences for guests between ages of 3 and 50. Proven emcee abilities for all age groups. Prioritizes multiple tasks from food service to guest engagement in fast-moving environment. Party Hostess with outgoing personality delivering positive and memorable experiences. Reliable team member always ready to pitch in and help with any task. Articulate communicator offering exemplary customer service. Cheerful Pizza Clerk with 4 years of experience taking customer orders. Well-rounded with skills in answering customers' questions, recording order information in POS system. Attentive to customer requests to complete orders correctly.

Skills
  • Customer Service
  • Email and Telephone Etiquette
  • Strategic Marketing
  • Verbal and Written Communication
  • Information Confidentiality
  • CRM Software
  • Data Entry
  • Documentation and Reporting
  • Relationship Building
  • Product and Service Understanding
  • Script Reading
  • Documentation and Recordkeeping
  • Persuasive Strategies
  • Active Listening
Experience
Telemarketer, 02/2022 to Current
Bluestar UsLas Vegas, NV,
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
  • Maintained and recorded customer information in database.
  • Handled inbound telephone calls from interested customers.
  • Presented information about membership details and purchase advantages.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Broke down objections using friendly, persuasive strategies..
  • Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
  • Received and processed customer payments.
  • Followed script to share product features, pricing and benefits.
  • Asked customers questions to understand needs and requirements.
  • Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
  • Recorded customer personal information in CRM system to track data and document account activities.
Pizza Clerk, 07/2020 to 06/2021
Winco FoodsMidwest City, OK,
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Kept customer and food preparation areas clean and well-organized.
  • Recorded customer orders by answering phone or taking information in person.
  • Placed completed orders at pick-up counter and alerted customers to retrieve items.
  • Cut pizzas using rocking pizza cutter tool.
  • Kept stations stocked and ready for use to maximize productivity.
  • Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
Party Hostess, 01/2017 to 03/2021
Inline 309City, STATE,
  • Served food and beverages to guests and refilled glasses promptly.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Interacted with guests and participated in event activities, giving next-level attention to guests of honor.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Responded promptly and politely to guest questions and requests and de-escalated conflicts.
  • Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
  • Delivered clear, audible instructions for games and activities in language appropriate for age group.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.
  • Prevented loss of guest possessions and gifts by thoroughly checking space prior to guest exits.
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Assisted serving staff by taking guest drink orders and resolving conflicts.
Education and Training
High School Diploma: , Expected in 05/2021 to Pennridge High School - Perkasie, PA
GPA:
: Environmental Science, Expected in to Bloomsburg University of Pennsylvania - Bloomsburg, PA
GPA:
: Liberal Arts And General Studies, Expected in to Bucks County Community College - Newtown, PA
GPA:

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Resume Overview

School Attended

  • Pennridge High School
  • Bloomsburg University of Pennsylvania
  • Bucks County Community College

Job Titles Held:

  • Telemarketer
  • Pizza Clerk
  • Party Hostess

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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