Team Leader Resume Example
Love this resume?Build Your Own Now
TEAM LEADER
Summary
Innovative Computer Technician with 25 years in computer maintenance and repair. Knowledgeable in Windows,
as well as extensive experience with Lenovo and POS computers.
Experience
Korn/Ferry InternationalApril 1998 to October 2015Team Leader
Lexington , MA
Lexington , MA
- Maintained 100 % uptime on company networks through careful and preventative maintenance.
- Set up, maintain, supervise multiple cluster projects at Exxon, Western Geco, StatOil Installed software and operating systems on 1 to 100 company computers.
- Set up and configured hardware and software on company equipment.
- Maintained accurate hardware and software inventories.
- Restored data, operating systems, files, documents and drivers.
- Built and repaired IBM/OEM Servers-Desktops-Laptops, IBM/OEM POS and Netezza computers.
- Trained both internal and off-site users in repairing and resolving recurring issues.
- Traveled up to 250 miles to meet customers on location to handle hardware and software issues.
- Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
- Repaired and replaced hardware, including IBM Controllers, Cisco, IBM San Storage, NetApp.
- Installed system software, including Windows 7, 8.1.
- Ordered necessary supplies and parts to repair malfunctioning hardware.
The Mentor NetworkMay 1993 to April 1998Team Lead
Walker , MN
Walker , MN
- Maintained 100 % uptime on company networks through careful and preventative maintenance.
- Resolved virus and malware issues with a 90 % success rate.
- Resolved 10 technical support inquiries per week.
- Set up equipment for 15 to 20 employees, including installing cables and hardware.
- Installed software and operating systems on 5 to 40 company computers.
- Set up and configured hardware and software on company equipment.
- Maintained accurate hardware and software inventories.
- Restored data, operating systems, files, documents and drivers.
- Built and repaired IBM/NCR/OEM Servers- Desktops,IBM Risc and Lexmark/HP Printers.
- Trained both internal and off-site users in repairing and resolving recurring issues.
- Traveled up to 200 miles to meet customers on location to handle hardware and software issues.
- Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
- Repaired and replaced hardware, including OEM Switches/Modems.
- Installed system software, including [Unix].
- Ordered necessary supplies and parts to repair malfunctioning hardware.
Korn/Ferry InternationalFebruary 1980 to May 1993Team Leader
Lincoln , NE
Lincoln , NE
- Resolved 15 technical support inquiries per week.
- Set up equipment for 10 to 20 employees, including installing cables and hardware.
- Installed software and operating systems on 10 to 20 company computers.
- Set up and configured hardware and software on company equipment.
- Maintained accurate hardware and software inventories.
- Restored data, operating systems, files, documents and drivers.
- Built and repaired IBM Servers/Desktops, IBM/OEM/ POS and IBM Controllers.
- Trained both internal and off-site users in repairing and resolving recurring issues.
- Traveled up to 300 miles to meet customers on location to handle hardware and software issues.
- Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
- Repaired and replaced hardware, including IBM/OEM.
- Installed system software, including Windows XP.
- Ordered necessary supplies and parts to repair malfunctioning hardware.
Bickford Senior LivingDecember 1971 to January 1980
- Drafted military and nonmilitary correspondence.
- Sorted and routed incoming correspondence and messages.
- Served as custodian of classified documents.
- Prepared documents for destruction.
- Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
- Communicated urgent orders and directions effectively to team of 8 personnel.
- High stress - Objectives met on time Surveyed and analyzed terrain to determine optimum equipment placement and use.
- Documented and processed classified materials (TopSecret Clearance) Tracked personnel and supplies within the company.
- Tracked and filed administrative paperwork and personnel folders.
- Maintained 100% accountability of all assigned equipment worth more than $100,000.00.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Operated and maintained field communications equipment.
Education
Houston Community CollegeAssociate of Arts: Business Administration/Management, Semester HoursCity, StateBusiness Administration/Management, Semester Hours
University of MarylandAssociate of Arts: Business Administration/ManagementBusiness Administration/Management
New Mexico State UniversityAssociate of Arts: Business Administration/ManagementCity, StateBusiness Administration/Management
Interests
Sold a 1.2 Million dollar contract at BP for IBM-Selected to work 1996 Olympics-3 IBM Means Service, Branch Mgr & Informal Awards- Additional Information Worked in the past as a volunteer at MD Anderson for 8 months- Play guitar/saxophone - Like to fish and camp out
Additional Information
- Accomplishments Sold a 1.2 Million dollar contract at BP for IBM Selected to work 1996 Olympics 3 IBM Means Service, Branch Mgr & Informal Awards Additional Information Worked in the past as a volunteer at MD Anderson for 8 months Play guitar/saxophone - Like to fish and camp out
Skills
administrative, cables, Cisco, Strong communication skills, computer hardware, hardware, Dependable, Desktops, Detail-oriented, drivers, email, Focus, HP Printers, IBM, IBM Servers, Laptops, materials, Windows 7, Windows XP, Modems, networks, operating systems, personnel, POS, repairing, San, Self-starter, Servers, Switches, technical support, Unix, word processing
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Measurable results
- Strong summary
- Typos
Resume Overview
School Attended
- Houston Community College
- University of Maryland
- New Mexico State University
Job Titles Held:
- Team Leader
- Team Lead
Degrees
- Associate of Arts : Business Administration/Management, Semester Hours
Associate of Arts : Business Administration/Management
Associate of Arts : Business Administration/Management
Similar Resumes
