Enthusiastic Contact Center Respresentative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales. mortgage and training in home equality loan applications. Motivated to learn, grow and excel in this industry.
Skills
Automatic rail switches
Patch management
Learning outcome assessment
Kitchen cook lines
Kitchen equipment operation and maintenance
Kitchen set up
Idea pitching
Kitchen equipment use
Sketching abilities
Telephone switchboards
SmartClassroom Technology
Sketch and article examination
Pattern matching
Sales pitching
Kitchen sanitization
Kitchen equipment usage
Technology background
Technology skills
[Technology] knowledge
Well-trained in [Technology]
Work History
TC, 10/2019 to Current Zeeland Public Schools – Zeeland, MI,
- Enter customers information into computer
- I help customers purchase products
- Set up new memberships
- Clean tanning beds
- Clean bathrooms
- I usually close the store
Front Desk Register, 08/2019 to 09/2019 Boyd Gaming, Inc. – Northwood, IA,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Developed team communications and information for [Type] meetings.
Worked with [Type] customers to understand needs and provide [Type] service.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time.
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Resolved [Type] problems, improved operations and provided exceptional client support.
Increased customer satisfaction by resolving [Product or Service] issues.
Child Care Assistant, 09/2018 to 06/2019 All Aboard Preschool And Daycare – City, STATE,
Engaged with children individually to encourage physical activity and academic curiosity.
Maintained daily records of children's individual activities, behaviors, meals and naps.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Worked with supervisors to facilitate snacks, arts and crafts and naptime.
Supervised circle time, free play, outside play and learning and developmental activities.
Maintained safety and cleanliness by sterilizing toys and surfaces.
Monitored entrances and exits to maintain safety and organized environments.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Read and told stories to promote and support overall language development.
Enforced rules and managed behavior through developmentally appropriate discipline.
Incorporated music and play into developmentally appropriate activities.
Communicated regularly with parents about daily activities and behaviors.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Communicated with children's guardians about daily activities, behaviors and related issues.
Promoted language development skills through reading and storytelling.
Front Desk Cashier, 06/2018 to 09/2018 Spinners Pizza – City, STATE,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Counted cash in register drawer at beginning and end of shift.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked prices for customers and processed items sold by scanning barcodes.
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Answered questions about store policies and concerns to support positive customer experiences.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Increased sales [Number]% by offering advice on purchases and promoting additional products.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Worked closely with [Job title] to solve problems and handle customer concerns.
Education
High School Diploma: , Expected in 05/2019 Coe-Brown Northwood Academy - Northwood, NH GPA:
Allied Health: Dental Hygiene Or Dental Assisting, Expected in NHTI - Concord's Community College - Concord, NH GPA:
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