tax collector resume example with 19+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure position with reputable organization. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Phone Systems
New Product Information
Customer Satisfaction
Order Placement
Word Processing
Critical Thinking
Complex Problem-Solving
Clerical Support
Accounts Payable and Accounts Receivable
Work History
Tax Collector, 09/2021 to Current Town Of Halcott – Halcott, NY,
Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
Responded to taxpayer questions and helped individuals complete and file tax documentation.
Verified completeness of provided details when processing property taxes and occupational business licenses applications.
Professionally negotiated and dealt with taxpayers in confrontational situations.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Organized and led staff orientation programs and training to promote collaboration.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Monitored and handled employee claims involving performance-based and harassment incidents.
Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
STORE MANAGER, 06/2019 to 09/2021 Chubbies Shorts – Houston, TX,
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Director, 06/2003 to 05/2019 Festival Foods – Hartford, WI,
Managed team of 120 cashiers and floor staff.
Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Boosted revenue by developing and deploying strategies to effectively improve operations.
Oversaw staffing and training, safety compliance, inventory control and financial functions.
Devised processes to boost long-term business success and increase profit levels.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Protected store from loss or theft by setting and enforcing clear security policies.
Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Reported to district manager regarding store and staff issues, financial goals and sales.
Experience
, 01/2003 to 05/2018 – , ,
Worked with the management team to implement the proper division of responsibilities
Alerted customers to upcoming sales events and promotions
Completed all cleaning, stocking and organizing tasks in assigned sales area
Cleaned and organized the store, including the checkout registers and displays
Supervised and directed all merchandise and shipment processing
Took total operational control of locations running up to $290,000 weekly
Communicated clear expectations and goals to each team member
Strategically scheduled up to 120 team members to maintain optimal staffing levels
Mentored new sales associates to contribute to the store’s positive culture
Assigned work to team members based on company needs, personal strengths and job knowledge
Determined customer needs by asking relevant questions and listening actively to the response
Handled all customer relations issues in a gracious manner and in accordance with company policies
Made sure customer felt welcomed into the store and helped them locate items
Educated customers about the brand to incite excitement about the company’s mission and values
Directed work of as many as 76 employees focused on Bakery, Meat Market, Grocery, Produce and Perishable
Monitored security and handled incidents in a calm and professional manner
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
Completed all point of sale opening and closing procedures, including counting the contents of the cash registers.
Deli Manager, 06/1994 to 06/2000 Brookshire’s Grocery Company – , TX,
Developed special promotions to increase revenues
Inventoried food products and associated materials on a frequency basis
Demonstrated genuine hospitality while greeting and establishing rapport with guests
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits
Maintained proper temperature and humidity levels for meat products
Trimmed, rotated, culled, crisped and watered produce to maintain freshness and attractiveness
Tended to the buffet and made sure food items were replenished as soon as they ran low
Conducted performance and annual reviews
Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner
Ensured compliance with relevant regulatory employment rules and standards.
Education
Bachelor of Science: Psychology, Expected in 12/2002 to CHARLESTON SOUTHREN UNIVERSITY - CHARLESTON, SC, GPA:
High School Diploma: , Expected in 05/1992 to Jonesboro-Hodge High School - Jonesboro, LA GPA:
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