Take Out Server Resume Example
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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Efficient, dependable Host/ Server Assistant skilled at staying on top of fast-paced dining rooms. I'm continually ready for incoming customers with prepared staff, organized stations, and clean facilities. I support team needs by taking on diverse tasks and assisting staff with satisfying customers. I can effortlessly resolve most problems with the knowledge I have accumulated since beginning as a Host/ Server Assistant and continue to progress. If you give me the opportunity I can guarantee a smooth transition into your work procedures at a fast pace and quickly memorize important information to ensure a better dining experience for your guests and a shorter training period saving you both, time and money.
Work History
Erickson Living - Take-Out Server
Dallas, TX, 01/2021 - Current
Dallas, TX, 01/2021 - Current
- Supervised restocking of salad bar for lunch and dinner service.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Prepared beverages and filled food orders for customers.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Mhc Equity Lifestyle Properties - Hostess
Forest Lakes, AZ, 02/2020 - Current
Forest Lakes, AZ, 02/2020 - Current
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Dine Time software
- Conducted constant dining room and server checks to assess readiness for expected customer loads.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Assisted managers with quickly resolving service- and food-related issues.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Documented reservations and communicated changes to guests using Dine time.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Directed all banquet functions
- Took information about guests' party size, led to seating, offered menus and greeted.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms every 30 minutes to keep spotless.
- Answered customer questions about hours, seating and take-out information.
- Monitored front entrance for new guests while cleaning tables and overseeing dining room.
- Informed servers of newly seated parties for speedy service.
- Recorded available tables after seating each party.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
St. Joe Company - Server Assistant
Panama City Beach, FL, 02/2020 - Current
Panama City Beach, FL, 02/2020 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Prepared beverages and filled food orders for customers.
- Assisted customers with carry-out service.
- Provided attentive service and proactively assessed guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Offered product samples, answered questions and helped customers find items.
- Monitored dining room inventory and replenished as necessary.
- Greeted customers and answered any questions.
Heyday - Sales Associate
Philadelphia, PA, 09/2019 - 01/2020
Philadelphia, PA, 09/2019 - 01/2020
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Processed product returns and assisted customers with other selections.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Prepared merchandise for sales floor by pricing or tagging.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Educated customers on promotions to enhance sales.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Skills
- To-Go Order Preparation
- Stocking and Replenishing
- Order Accuracy
- Menu Memorization
- Hospitality Service Expertise
- High-Volume Dining
- Guest Seating Arrangements
- Daily Specials Memorization
- Table Setting Knowledge
- Food running
- Performance improvement
- Fashion trend knowledge
- Exceptional Customer Service
- Adapt to diverse groups
- Cash register operation
- Problem-solving skills
- Dining area maintenance
- Cash Handling
- Service Prioritization
- Item promotion
- Reservation coordination
Education
Howard University Washington, DC Expected in 05/2024 ā ā : Health Sciences - :
Upper Darby High School Drexel Hill, PA, Expected in 01/2020 ā ā High School Diploma : - :
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Resume Overview
School Attended
- Howard University
- Upper Darby High School
Job Titles Held:
- Take-Out Server
- Hostess
- Server Assistant
- Sales Associate
Degrees
- High School Diploma
