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Sushi Server/Waitress Resume Example

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SUSHI SERVER/WAITRESS
Professional Summary

Dependable server/host with 9 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Cheerful server/host offering 9 years of experience in fast-paced diner and short-order restaurant settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks.

Skills
  • Daily specials memorization
  • Point of sale knowledge
  • Guest relations management
  • Dining area maintenance
Work History
Sushi Server/Waitress, 03/2017 to Current
K Sushi Bar And Grill – Imperial, CA
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Served needs of more than 15-20 customers in busy resturant environment.
  • Greeted and maintained relationships with regular customers.
  • Bussed and reset 15-20 tables per shift, working efficiently to keep dining room and work areas clean.
Medical Billing Clerk, 09/2015 to 04/2016
Medical Billing With Enola Berker – Brawley, CA
  • Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
  • Oversaw all billing for Medicaid PCA, waiver and skilled claims, commercial insurance and private pay clients.
  • Reviewed outgoing bills for eligibility and accurateness.
  • Posted charges, payments and write-ups for cardiovascular procedures.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Efficiently collected payments and communicated with clients.
  • Posted payments and collections on regular basis.
  • Prepared accounts with past due balances of more than 90 days and transferred those cases to collection agency.
  • Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Researched and followed up on denied insurance claims.
  • Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
  • Collected payments and applied to patient accounts.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
Store Manager, 03/2010 to 03/2012
Subway – Seeley, CA
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Rotated merchandise and displays to feature new products and promotions.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Created work schedules according to sales volume and number of employees.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Cashier, 08/2008 to 03/2011
Truck Stop 111 – El Centro, CA
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Worked closely with supervisor to solve problems and handle customer concerns.
  • Completed manual and machine counts of funds for transactions valued at over $1000.00.
  • Completed sales in excess of $1000.00 with near-zero error rate using POS system.
  • Prepared and submitted end-of-shift reports using POS System.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Operated cash register for cash, check and credit card transactions with 95-100% accuracy.
  • Efficiently processed new orders, completing 50-100+ daily transactions with remarkable accuracy.
Education
High School Diploma: 06/2008
Desert Valley High School - Brawley
  • Valedictorian Graduate
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Resume Overview

Companies Worked For:

  • K Sushi Bar And Grill
  • Medical Billing With Enola Berker
  • Subway
  • Truck Stop 111

School Attended

  • Desert Valley High School

Job Titles Held:

  • Sushi Server/Waitress
  • Medical Billing Clerk
  • Store Manager
  • Cashier

Degrees

  • High School Diploma : 06/2008

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