Survey Programmer Data Analyst Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Proficient Research, Monitoring and Evaluation Executive with more than twelve years of solid and progressive working experience in all facets of Project Management, Monitoring, Evaluation, Research and Learning (MERL). Institutional Capacity Building in the above said thematic areas.
Adept in crafting of research technical and financial proposals, research methodologies designing according to TORs, developing qualitative and quantitative tools, data analytics, research findings stakeholders debriefings and report writing. Highly skilled in planning and coordinating multi- primary fieldwork studies projects from inception to execution; setting up and operationalising of monitoring and evaluation   mechanisms (MERL).  I also possess the aptitude to develop analytic tools that can assist the research component in conveying project environmental knowledge throughout the project scheming, planning and implementation processes in order to ensure that the project interventions stay focused and create a learning agenda for the primary and secondary project stakeholders.
Demonstrated exceptional leadership through sound decision-making and strong organisational skills; able to motivate cooperation of team members  and stakeholders to achieve peak productivity and target goals. Committed to inclusiveness, with the ability to work effectively with diverse groups and key community leaders and organisations; utilising excellent public speaking, written communication, and interpersonal skills in establishing and cultivating strategic partnerships and key alliances.
Other Skills
  • Project Management
  • Effective Multitasking
  • Team Collaboration 
  • Procedural Design 
  • Time and Resource Optimisation

  • Supervision and training
  • Data QC and Integrity
  • Time Management 
  • Technical Manual Compilation 
  • Cross-Cultural Communications
Professional Experience
Survey Programmer/ Data Analyst, 01/2014 to
Alutiiq Llc, ,
2016 Sept - on going ; Baseline Survey-Study On Bill Cycle Turn Around Efficiency for Local Authorities (Maswingo Zimbabwe) . Funded World Bank, Water and Sanitation World Bank Programme).
Survey Programmer/Data Analyst 
2015 Dec-2016 Feb; End-Term Project Evaluation-Small Holder Livestock Improvement Programme; Ministry of Agriculture and Livestock; e-ComSoft was also Subcontracted by NIRAS Zambia to manage Data Collection using mobile data collection Solution.
Survey Programmer and Data analyst
2015 Sept; Baseline Survey-Water and Sanitation Program of the World Bank; Kalingalinga Sanitation Marketing Project Lusaka - Post Project Review Study.
Survey Programmer 
2015 August – Sep; Baseline Survey- Social Mapping of Lusaka City. Funded by World Bank Water and Sanitation Programme: also provided technical services data collection using e-ComSoft mobile data collection solution ; Lusaka Water and Sewerage Company (SAN) Project.
Survey Programmer 
2015 May-July; Baseline Survey-Urban Consumer Survey for Bio-fortification of Vitamin‘A’ Meal Mealie; International Economic Growth Division| Abt Associates Inc-. Funded by DFID; also provided technical services data collection using e-ComSoft mobile data collection solution.
Research Manager and Data Analyst
2015 April: Mid Term Project Evaluation- Programme for Luapula Agricultural and Rural Development project. Funded by Ministry for Foreign Affairs of Finland.
2014 Dec. Caritas Zambia Democracy and Governance Programme (DGP)-Set up Monitoring and evaluation mechanism (Developed Parliamentary Score Cards and set up Mobile Data Collection solution for M&E data collection Activities).
 Research Manager/Data Analyst 
2014 Nov:  Baseline Update-Programme for Luapula Agricultural and Rural Development-Funded by Ministry  for Foreign Affairs of Finland.
Data Analyst
Sept 2014; Final Project Impact Evaluation; Land O'Lake – Zambia Fodder project -Funded by USIAD.
Data Analyst
April-2014; Baseline Survey-Dairy Business Hub Development – SNV provided technical Leadership in data entry and analysis and interpretation by using IBM SPSS.
Research Manager and Data Analyst 
Sept 2013; Baseline Survey for VSO and Ministry of Local Government And Housing, for strengthening capacities of local authorities, and (MLGH) departments. Funded by Irish Aid.
Data Analyst
Jan-2013 ; Baseline Survey - Zambia Land Alliance (ZLA) in partnership with Farmer Organisation Support Program (FOSUP).
Senior Consultant -Head of Research, 01/2013 to Current
Bickford Senior LivingOlathe, KS,
  • Successfully Led research project proposals development, drove communication on research project proposals developments among core team members and submitted final technical and financial proposals  before project TORs stipulated deadlines. ​​
  • Managed all awarded research projects from inception to execution phases.
  • Ensured  timely ethical approval with the University of Zambia ethical approval committee (depending on the client’s requirement and nature of study) before research project field activities  whenever a research project was award.​
  • Effectively allocated budgetary resource  for multi-research project teams and across internal teams and facilitated on-time and cost effective project delivery and  ultimately ensured stakeholders satisfaction​ for the awarded projects. ​
  • Supervised cross-functional research teams and simultaneously managed multi-research projects from inception to execution.​​
  • Made sound decisions related to data collection,data analysis, data security,formulation of methodologies designs and field plan.​
  • Led research project preparatory meetings (i.e project stakeholder analysis) and participated in study literature review.​
  • Provided technical support to data collection tools development to core team members and QC for syndicated and proprietary studies.​
  • Successfully met every recruitment goal resulting in all studies either closing on time, or earlier than predicted and conducted research assistants training and data collection tolls pretesting.​
  • Used both PAPI and CAPI dependingon the client’s need.​
  • Scripted electronic questionnaires in mobile data collection platform(CAPI) -e-ComSoft datafield (check​
  • Managed field teams and assembled data for databases using back-end o fmobile data collection platform - e-ComSoft datafield.​
  • Communicated well with multi-research projects teams, clients and stakeholders to stay within proposed deadlines.​
  • Managed, mentored and trained research field teams members in producing field reports on time and error free.​
  • Developed and implemented data management,processing and cleaning data analysis, QC and field plans.​
  • Maintained data integrity during extraction, manipulation, processing,analysis and storage.​
  • Discussed  intelligence andinformation requirements with internal and external stakeholders.​
  • Managed the coordination, analysis,and presentation of research initiatives for focus groups, phone and internetstudies and convention surveys.​
  • Created analytical reports and presentations, presented findings(debriefings), and provided post hoc analytical consultation to clients.​
  • Translated research  findings into reporting deliverables.​
  • Participated in the drafting of research reports​
  • Developed and Submitted  of annual research project financial reports to the Executive Board.​
Monitoring and Evaluation Specialist, 11/2011 to 01/2013
Indiana State UniversityTerre Haute, IN,
  • Participated in the project needs assessment for Luapula and Muchinga Provinces programme which enabled us to draft a viable project proposal for the physically challenged people in the said provinces.​
  • Provided leadership and guidance top roject members in developing the M&E mechanism  based on developing theories of change and results chains, for each intervention and ensured  that all programme staff understood and were able to use the M&E framework​
  • Provided support in developing and supporting the creation of detailed impact projections for sector strategies and supported interventions, in close collaboration with Intervention officers and stakeholders.​​
  • Designed efficient and high quality data collection tools which simplified data collection for responsible programme staff.​
  • Maintained a strong monitoring and data collection system that ensured accurate data capture, collation and reports generation.​
  • Developed relevant databases templates and forms  which improved programme staff's analytical capacities and ability to enter data to the M&E database system​.
  • Gathered appropriate baseline data which  informed key M&E processes.​
  • The M&E mechanism  which was set up provided for recognition of opportunities for innovative action and created an environment where alternative viewpoints were welcomed.​
  • Implemented results chain monitoring plans, including regular field visits,facilitation of focus groups, key informant interviews and mini surveys.
  • Designed, and then reported against the programme log frame and provided supporting analysis around the value for money of programme interventions​.
  • Supported the overall learning agenda within the programme  and stakeholder environment through the development of detailed casestudies which captured what worked  and what didn’t work in the pursuit of programme implementation and subsequent planning. This eanbled the organisation to document project best implemention practice. 
  • Ensured that programme implementation was responsive to communities, stakeholders and consistent with Ministry of Community , Mother Child Health relevant programme guidelines,principles, values,quality standards and strategic plan.​
  • Ensured that beneficiaries were effectively targeted according to established vulnerability criteria this made the project relevant to the target audiences.​
  • Prepared monthly, quarterly and annual performance monitoring reports as needed, which  supported internal decision making and communication with stakeholders.​
  • Designed end of project term evaluation TORs , which conformed to good practice in the measurement of project design, and enabled attribution to be measured effectively;and provided oversight to the consultants who were contracted to carry out the assignment.
, 10/2011 to
Some Consultancies Under E-ComSoft Zambia, ,
  • Jan, 2011 Participated in Carrying out Evaluative Research on the Impact of HIV/AIDS on livelihoods of people in Zambia. National AIDS Council(NAC)​.​
  • Sept-2011;Team member –conducted a baseline survey and developed a Rural Micro finance Program. Developed a logical framework for Youth Entrepreneurship Association of Zambia (YEAZ) and established performance indicators for routine monitoring. Facilitated the training of field staff on logical-frame analysis. (Sponsored by Ministry of Commerce and Trade under Poor Reduction Strategy Funding for the Youth Entrepreneurs.​
  • Oct 2011; Research Supervisor- On a Qualitative study entitled;“Assessment of Community Intervention Initiatives – Safe Motherhood Action Groups. This assessment was undertaken by The University of Zambia (UNZA) – Population Studies Department on behalf of the United Nations Population Fund (UNFPA).​
  • Nov 2011; Participated- On a Qualitative study entitled “Male Circumcision Emotional Point of Differentiation (PODs) Post testing Study” under Society for Family Health (SFH). Duties included: Conducting and transcribing Focus Group Discussions (FGDs) and In-Depth Interviews in Lusaka and providing technical support in data analysis and interpretation by using IBM SPSS.
Consultant- Research , 01/2007 to 11/2011
E-ComSoft ZambiaCity, STATE,
  • Provided leadership and oversight in undertaking clients’ research projects, which included project proposals writing, project delivery,business liaison/stakeholder management, post implementation review and project close out /handover.​
  • Planned, administered and reviewed research and development activities of the organisation.​
  • Developed and implemented programs of research projects, targets and priorities commercial and policy developments.​​​​
  • Optimised research approaches by working with the clients’ key stakeholders.​​​
  • Played important role in major research projects and coordinate in the activities of research team members.
  • Developed needs assessment processes and create instructional design processes with appropriate delivery methods and post-training evaluations for our clients. Conducted training needs assessments and oversaw the training function.
Part-Time Lecturer, 01/2007 to 02/2012
Cavendish University And Zambian Open UniversityCity, STATE,
  • Participated in development of learning programmes processes and undertook learning observation to improve the quality of learning programmes.​
  • Lectured undergraduate,postgraduate business oriented subjects (corporate strategy/strategic management,HRM, SHRM, organisational behaviour, project management, M&E and Research methods.​
  •  Prepared learning materials,lessons plans, scheme of works,assignments and marked assignments.​
  • Prepared exams, marking keys,marked exams and moderated exam papers.​
  • Effectively prepared students for research proposal submission sand supervised theses/dissertations projects for undergraduate and post graduate students. 
Monitoring and Evaluation Trainer ( Institutional Capacity Building), 01/2005 to 10/2006
Team Consult AfricaCity, STATE,
  • Developed needs assessment processes and create instructional design processes with appropriate delivery methods and post training evaluations and conducted training needs assessments for organisation clients.​
  • Developed M &E training programmes and provided capacity building interventions including training, performance guides, development of policies,processes and procedures etc. for our organisation clients in the area of monitoring and evaluation of social projects and programmes.
MBA: Business Administration, Expected in 2007
Cavendish University Zambia/UK - Lusaka, Zambia
: Post Graduate Diploma In Management Studies, Expected in 2006
Cavendish University - Lusaka, Zambia
: International Diploma in Project Management (IDPM), Expected in 2006
University of Cambridge UK- - , United Kingdom
: International Certificate in Monitoring and Evaluation , Expected in 2004
Capacit Building International InWent - Feldafing, Germany
: National Accountancy Technician , Expected in 1997
Zambia Institute for Certified Accountants - Lusaka, Zambia
: Grade 12 School Certificate, Expected in 1992
Kalonga High Secondary School - Kabwe, Zambia
: Other Trainings and Workshops, Expected in
- ,
i.Essentials of Sales Professional- Goldmines Training and Consulting Egypt Nov-2013
ii. Data Analysis Using IBM SPSS- IBM Africa Institute-Mar-2013
iii. Consultancy as a Professional Optional (Web Based) - InWent-Feldafing Germany - Nov-2005
iv. Train- Of Trainers Setting up Hiv/Aids Polices in Work Places- AWASA/InWent- Sept-2005
v. Governance of NGOs MF I - International Training and Development /SAMCAF- June 2002
  • Developed  Student Training Manual for  Data Analysis Using IBM SPSS for Zambian Open University.​
  • Developed M&E Training Manual for Developmental Projects and Programs (Institutional Capacity Building) - For Team consult Africa.​
  • Developed and implemented Monitoring and Evaluation System for National Trust Funds for Persons with Disabilities (NTFPD) (Government Agency).
  • Developed a Rural Micro finance Monitoring and Evaluation System  for Youth Entrepreneurship Association of Zambia (YEAZ) (Sponsored by Ministry of Commerce and Trade under Poor Reduction Strategy Funding for the Youth Entrepreneurs)
  • MBA Dissertation – Evaluating the Impact of Employee Motivation on Corporate Performance- Cavendish University Zambia/ UK.
Zambia Institute of Certified Accountants 
Zambia Institute of Research and Development 
English, Nyanja and Bemba
Computer Skills
  • Data Analysis: IBM SPSS​ Statistics and Text Analysis
  • Project Management: Ms Project & MPMM​​​
  • Spreadsheets: Ms-Excel​
  • Word-Processing: Ms-Word​
  • Presentations: Ms PowerPoint
For References:
Ngoni Mudenge- Head of Programme /Water Specialist World Bank Zambia (WP)Lusaka,Cell: + 260-969-839703,Email:
Theresa Miles-Finance and Contract Manager International /Economic Growth Division |Abt Associates Inc. 4550 Montgomery Ave |Suite 800 North | Bethesda MD 20814Office 301 347 5870| Fax 301 828 9885,Email;
Professor Davison The Director for Center of Mathematics Sciences Zambian Open University /Board Member e-ComSoft Zambia Lusaka Zambia Cell: +260-978-525256

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School Attended
  • Cavendish University Zambia/UK
  • Cavendish University
  • University of Cambridge UK-
  • Capacit Building International InWent
  • Zambia Institute for Certified Accountants
  • Kalonga High Secondary School
Job Titles Held:
  • Survey Programmer/ Data Analyst
  • Senior Consultant -Head of Research
  • Monitoring and Evaluation Specialist
  • Consultant- Research
  • Part-Time Lecturer
  • Monitoring and Evaluation Trainer ( Institutional Capacity Building)
  • MBA