Over thirty-five years progressively responsible experience in accounting, cost accounting and account payable/receivable and customer service. Constantly able to maintain high level of consumer satisfaction as well as the up most in quality output.
Anesthesia Assistant Associates Degree, American Association of Oral and Maxillofacial Surgeons, Rosemont, IL.
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-Take impressions, pour models in stone, trim models.
- Make custom tray, whitening trays, and night guards.
- Make and set temporary crowns, remove cement, remove sutures.
- Radiographs (periapicals, bite wings, full mouth x-rays, and panorex)
- Posses knowledge in impression material (alginate, vinyl polysilcone, putty/wash system, and hydrocoloid), restoritive material (amalgam, composite, porcelain crowns and bridges, veneers, onlays, and inlays).
- Assist on implant placement.
- Give instructions on oral hygiene and post operative care.
- Familiar with local anesthetic (lidocaine, carbocaine, marcaine), seditive and general anesthetic (atropine, demerol, versed, valium, sodium pentothol, sodium brevitol, decadron, narcan, compazine).
- Educate patients while presenting treatment plan in a reassuring, positive manner.
- Assist Doctors chair-side for all periodontal surgeries. (4 handed)
- Set up and take down surgical operatories using sterile technique.
- Ability to properly maintain Millennium Perio Laser, autoclaves (M-11 and Tuttnauer) and I-CAT CT scan machine.
- Converted to paperless charting. (Softdent)
- Create and update generic clinical notes.
- Take digital x-rays (Dexis)
- Assist Doctors for all oral surgery procedures.
- Perform weekly and monthly maintenance.
- Constantly provide a positive and upbeat environment for patients and co-workers.
- Current CPR Certification
- Maintain high production schedule for multi doctor practice. (5 general dentist and 2 specialty doctors)
- Communicate with insurance carriers to obtain maximum benefit for patient. (Pre-estimates, narratives, etc.)
- Present complete treatment plan, including all options, explaining benefits and financial obligation.
- In charge of staffing practice with competent, well qualified employees.
- Schedule an conduct staff and associate meetings.
- Prepare and discuss employee review with owners and employee.
- Develop and implement disciplinary policy.
- Process all invoices, tracking all credits, special attention to detail.
- Organize and oversee practice move (from Naperville to Warrenville) and working closely with contractors to ensure little loss in production.
- Organize and oversee software conversion.
- Assist doctors chair-side while maintaining open airway.
- Proficient inventory control.
- Perform weekly and monthly maintenance of equipment.
- Daily preparation for following day (sterilize instruments, tray setup, draw IV medication).
- Current CPR status, educated in Privacy Act Policy.
- Train new employees and coworkers on proper procedures.
- Make recommendations based on experience.
- Elgin Community College student internship educator.
- Schedule patients appointments/postop instruction
- Travel between offices. (Streamwood, Schaumburg, and Bartlett)
- Supervise monthly billing.
- Assist in setup of computerized bookkeeping.
- Communicated with carriers to resolve discrepancies.
- Maintain recall system.
- Chair-side dental assisting.
- Consistently handle high volume of incoming calls.
- Assist customers, analyze their needs, and inform them of available options.
- Thorough follow through on tasks that require special attention.
- Written and verbal notification with/to customers to schedule drop shipments.
- Daily communication with eight Plants to verify inventory status.
- Reconcile invoices and bank statements.
- Enter data using Lotus 123
- Schedule pick-up and delivery of rental equipment.
- Order and expedite replacement parts to customers.
- Coordinate service calls/setup with merchandise delivery.
- Maintain complete paperwork including purchase orders, invoices, credit memos and return authorization.
- Responsible for conscious follow-up on all service transactions.
- Monitor daily orders and back-orders to ensure on time delivery of product.
- Assist Doctor chair-side and maintain good patient relationship.
- Reconcile lab and supplier invoices and provide help in patient billing.
- Effectively manage inventory control of over 300 dental supplies.
- Establish current office material planning ad procedures to comply w/ OSHA.
- Specialist assistant - Endo, Ortho, Pendo, Perio, and Oral Surgery.
- Analyzed and processed high volume of invoiced using computerized payable system.
- Consistently met invoice terms.
- Effectively communicated with outside vendors and internal personal to resolve document discrepancies.
- Approved special work authorization and special payments.
- Issued credits, debits, and journal entries.
- Reconciled JV's, expenses/bank statements and general ledgers.
- Compiled data and created chart and graph to display cost difference.
- Research and approve freight bills and expenses statements.
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