Surgery Scheduler Resume Example
Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Microsoft word and excel environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Highly organized receptionist knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence. Dynamic Emergency Department Technician offering 8-year background. Highly skilled in assisting physicians and nurses with wide range of bedside procedures, cleaning and restocking treatment areas and maintaining highest standards of safety.
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Oregon Medical Group, Springfield , OR
- Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
- Completed skilled administrative work to support all office staff and operational requirements.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Enhanced office efficiency by handling numerous callers per day.
- Coordinated front office duties, including customer service, patient scheduling and billing.
Milestone Retirement Communities, Susanville , CA
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Aggregated and analyzed data related to administrative costs to prepare quarterly budgets for corporate-level management.
- Completed bi-weekly payroll for 20+ employees.
- Arranged corporate and office conferences for company employees and guests.
- Codified office structures and processes to promote teamwork and performance.
- Interpreted management directives to define and document administrative staff processes.
- Improved office operations by automating client correspondence, record tracking and data communications.
Lexington Regional Health Center, Lexington , NE
- Stored and retrieved permanent records on daily basis.
- Organized paperwork for doctors, nurses and patients.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy emergency department.
- Filled out records, staffing sheets and patient documents.
- Documented latest information in computer system and printed paperwork.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Received and routed business correspondence to correct departments and staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
I love to work out and I run several 5k and 10k races annually.
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Resume Overview
School Attended
- DeVry University
- West Virginia Junior College - Morgantown
Job Titles Held:
- Surgery Scheduler
- Business Office Manager
- Ward Clerk
Degrees
- Bachelor of Science : Health Information Technology , Expected in 09/2020
Associate of Science : Medical Coding , 09/2018
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