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Surgery Scheduler Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Methodical healthcare administrative team member proficient in organizing surgeries according to insurance requirements, facility schedules and surgeon preferences. Proactive multitasker with excellent interpersonal, communication and planning abilities. Skilled at scheduling more than 50 procedures each week for a fast pace practice with 8 Cardiologist. Experienced in verifying coverage, collecting pre-authorizations and processing payments.

Skills
  • Organization and Time Management
  • Detail-Oriented
  • Supply Ordering
  • Certified Medical Administrative Specialist
  • Critical Thinking
  • CPR Certified
  • Medical Report Preparation
  • Equipment Troubleshooting and Maintenance
  • Epic Systems
  • Medical Charting
  • Preparing Treatment Rooms
  • Verbal and Written Communication
  • Customer Service
  • Cleaning and Sterilizing
  • Taking Client Histories
  • Time Management
  • Medical Recordkeeping
  • Administering Medications
  • Problem Solving
  • Data Entry Software
  • Appointment Scheduling
  • Administrative Tasks
  • Flexible Schedule
  • Adaptable and Flexible
  • Collaboration and Teamwork
  • Insurance Authorizations
  • Office Coordination
  • Message and Report Transcription
  • Relationship Building
  • Documentation Review
  • Payment Scheduling and Collection
  • Employee Scheduling
  • Computer Proficiency
  • Referral Verification
  • Patient Referral
  • Medical Coding
  • Patient Billing
  • Outpatient Procedures
  • Prescription Refills
  • HIPAA Compliance
  • Patient Database Maintenance
  • Data Entry
  • CPT Coding
  • Scheduling Tests and Procedures
  • Data Management
  • Medical Records Verification
  • Insurance Forms
  • Patient Interviews
  • Collecting Patient Specimens and Tests
  • Calendar and Appointment Management
  • Patient Health Information Access
Experience
Surgery Scheduler, 10/2015 to Current
Providence Health & Services North Hollywood, CA,
  • Checked patient insurance and collected pre-authorizations from providers.
  • Worked with operating facilities to schedule procedures on behalf of 8 cardiologist.
  • Gathered current medical information and reviewed histories to gather details for providers.
  • Distributed treatment and procedural information to patients. Called in medications to patient's pharmacy if provider ordered to pretreat prior to procedures.
  • Managed patient check-in and check-out procedures and processed payments.
  • Conveyed information to patients about arrival times and preoperative procedures.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
  • Organized patient medical records and worked with insurance company representatives to obtain authorization.
  • Routed case confirmations and made schedule updates each day.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Managed incoming telephone calls, including taking messages and directing callers to personnel.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Communicated with patients to gather intake data and verify chart information.
  • Adhered to all HIPAA requirements to safeguard patient confidentiality.
  • Updated patient financial information to promote accurate record keeping.
  • Helped patients complete paperwork and explained processes and procedures.
  • Coordinated office schedules for new patients, diagnostic assessments and procedures.
  • Called patients to schedule vascular and cardiac appointments, consistently double-checking information and availability.
  • Answered 20+ average daily phone calls to schedule appointments and address patient inquiries.
  • Assisted with hospital admissions and paperwork.
Medical Assistant, 09/2012 to 10/2015
Fairview Health Services Eden Prairie, MN,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Measured patient peak flows to improve workflow efficiency.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Medical Assistant, 09/2009 to 09/2012
Fairview Health Services Cottage Grove, MN,
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Measured patient peak flows to improve workflow efficiency.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
Education and Training
Medical : Medical Assisting, Expected in 11/2009
to
PCI Health Training Center - Dallas, TX
GPA:
Languages
English :
Native/ Bilingual:
Negotiated :
:
Spanish :
Native/ Bilingual:
Negotiated :
:

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Resume Overview

School Attended
  • PCI Health Training Center
Job Titles Held:
  • Surgery Scheduler
  • Medical Assistant
  • Medical Assistant
Degrees
  • Medical