LiveCareer-Resume

surgery scheduler resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Detail-oriented Surgery Scheduler, skilled at scheduling more than 275 procedures each week for a surgical practice. Experienced in verifying coverage and processing payments. Tech-savvy and equipped with experience in medical environments. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Multiline phone system
  • Microsoft office applications
  • Staff Leadership
  • Typing speed 80-90 WPM
  • CPT Coding
  • HIPAA Compliance
  • Scheduling Tests and Procedures
  • Patient Billing
  • Computer Proficiency
  • Calendar and Appointment Management
  • Medical Records Verification
  • Collaboration and Teamwork
  • Medical Coding
  • Copay Collecting
  • Payment Scheduling and Collection
  • Supply Ordering
  • Verbal and Written Communication
  • Taking Client Histories
  • Problem-Solving
  • Cleaning and Sterilizing
  • Detail-Oriented
  • Data Entry Software
  • Medical Charting
  • Appointment Scheduling
  • Medical Recordkeeping
  • Organization and Time Management
  • Customer Service
  • Office Workflow Support
  • Administering Medications
Experience
Surgery Scheduler, 10/2019 - Current
Amita Health Oscoda, MI,
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Worked daily with operating facilities to schedule 50-60 procedures on behalf of 21 surgeons.
  • Compiled and coded patient information or data in appropriate computer system.
  • Communicated with patients with compassion while keeping medical information private.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Checked patient insurance and collected estimated surgery cost from patients.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Obtaining patient health information
Ophthalmic Assistant, 06/2019 - 10/2019
Partners Healthcare System Medford, MA,
  • Answering patients questions and fulfilling their needs
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
  • Wrote, edited and filed patient medical records, maintaining confidentiality.
  • Assisted during in-office surgical procedures.
  • Checked vision fields, refraction and other vision markers before patient met with ophthalmologist.
  • Documented present problems, current medicines and vital stats.
  • Prepared patients and administered basic eye exam tests.
  • Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
  • Dilated patients' eyes and administered prescribed treatments.
  • Advised patients on ocular medications, dressings and contact lenses.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Kept examination rooms, clinical areas and equipment clean and patient-ready.
  • Completed patient histories by asking probing questions about family medical conditions, past ocular history and previous surgical procedures.
Patient Service Representative, 05/2015 - 04/2019
Hca Lakeland, FL,
  • Administered training for new employees
  • Pod Leader (leading my partners and assuring that all duties are being performed efficiently)
  • Obtained insurance verification and payments.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
  • Scheduled patient appointments over phone and in person, maximizing productivity.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Referred patients to appropriate professionals and services.
  • Documented and managed patient information in computer system.
  • Registered patients by verifying records to update computer system and patient charts.
  • Ran credit card batches and balanced deposits on daily basis.
  • Answered patient questions and fielded complaints to resolve issues.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Explained policies, procedures and services to patients.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
Franchise Owner, 02/2018 - 08/2018
Corvus Janitorial City, STATE,
  • Delegated work to staff, setting priorities and goals.
  • Assigned work and monitored performance of project personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Checked quality of work regularly through inspections and official assessments.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Monitored cleaning supply levels and requested reordered when inventory ran low.
  • Checked and stocked inventory throughout facility to meet expected demands.
Education and Training
High school diploma: , Expected in
-
Wilbur D Mills University Studies - ,
GPA:
Status - Claire Patient Service Representative & Business Owner

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Resume Overview

School Attended

  • Wilbur D Mills University Studies

Job Titles Held:

  • Surgery Scheduler
  • Ophthalmic Assistant
  • Patient Service Representative
  • Franchise Owner

Degrees

  • High school diploma

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