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Surgery Scheduler Resume Example

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SURGERY SCHEDULER
Professional Summary

Effective at setting up as many as 50-80 weekly procedures for multiple specialty surgeons in a busy hospital. Well-versed in checking coverage, obtaining authorizations and collecting payments. Well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.

Attentive Surgery Scheduler familiar with ICD-10 coding. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Skills
  • Following up with patients
  • Facility coordinating
  • Verifying insurance
  • Obtaining authorizations
  • Multitasking abilities
  • Excellent work ethic
  • Customer Service
  • Good listening skills
  • Troubleshooting
  • Compassionate
  • Calming demeanor
Work History
Surgery Scheduler, 06/2015 to Current
Eisenhower Medical Center – RANCHO MIRAGE , CA
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Checked patients in and out and collected payments.
  • Verified insurance coverage and obtained pre-authorizations.
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
Admitting Specialist, 08/2009 to 07/2015
Eisenhower Medical Center – Rancho Mirage, CA
  • Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
  • Registered patients for labs, surgeries and radiology.
  • Verified patient details and insurance coverage and collected co-pays.
  • Arranged forms and charts for each patient.
  • Reviewed hospital schedule and confirmed arrival times.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Maintained clean reception area to promote positive, professional environment for all patients.
  • Assessed urgency and priorities for each individual patient.
  • Interacted with patients professionally by phone or in-person to provide information and directed to desired staff members.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased customer service success rates by quickly resolving issues.
Medical Assistant, 02/2006 to 08/2009
Stellar Medical Management – Rancho Mirage, CA
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Escorted patients to examination rooms.
  • Ordered and prepared reagents and supplies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Gathered supplies needed for cardiac imaging procedures.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Obtained all prescribed laboratory testing.
  • Attended required training, education and meetings.
  • Tested and recorded blood glucose levels.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to MD.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Operated cardiac imaging and monitoring equipment.
Education
Medical Assisting, 01/2009
Maric College - Palm Springs, CA
High School Diploma: 06/2004
Palm Desert High School - Palm Desert, CA
Additional Information

Bilingual English and Spanish.

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Resume Overview

Companies Worked For:

  • Eisenhower Medical Center
  • Stellar Medical Management

School Attended

  • Maric College
  • Palm Desert High School

Job Titles Held:

  • Surgery Scheduler
  • Admitting Specialist
  • Medical Assistant

Degrees

  • Medical Assisting , 01/2009
    High School Diploma : 06/2004

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