Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
IT Manager SAP Service delivery  specializing in SAP Consulting with a focus on   Five End-to End Implementations, Four Upgrades, several support/operations projects, Technical Account Management and Product support delivery Management.
Skills
  • Excellent Track record of Service Delivery Management.  
  • SAP MM/SD/WM/EWM/MDM.
  • Good integration Knowledge of SD, FI, CO, PP, APO, QM and BI.
  • Good usage knowledge of Solution Manager 7.1.
  • Hands on experience in ABAP debugging, LSMW, e-CATT, ALE/EDI, BAPI.
  • Good Knowledge of S4 HANA, Fiori, UX, SAP Leonardo and IoT.
  • MS Office, MS Projects.  
Education
Bangalore University Tumkur, Expected in 1993 Bachelor of Science : Bachelor of Chemical Engineering - GPA : Bachelor of Chemical Engineering
SAP AMERICA Newtown Square PA, Expected in Trained in SAP EWM, SAP Leonardo -Supply Chain, S4HANA, Fiori, UX,Japanese level 4. : - GPA :
Work History
Microsoft Corporation - Support Delivery Manager
Penn Square Mall, OK, 2010 - Current
  • Serve as trusted adviser for successful implementation/Upgrades/operations of SAP product, including providing functional expertise, Root cause analysis, guidance and instructions on SAP product support services to multiple customers. 
  •  Successful in managing and de-escalating a highly escalated EWM project, provided detailed engagement plan to fix the 20 plus critical issues and these were endangering the go live. Successful in getting the resolution with in the scheduled go live date and won the customer confidence on SAP product.  This effort resulted in generating additional consulting lead of 250K.
  •  Successful in driving all the assigned customers to retain with maintenance Contract and grow Maintenance revenue by additional 15% by assisting sales team to close premium services.  
  • Worked with CIO advisory team for Customer evaluation to identify top issues and delivered executive summary reports/presentations which resulted in customer to upgrade their legacy systems as per SAP’s recommendations, in turn increased 20% system performance and generated additional license revenue.
  • Working closely with SAP internal teams and partners to ensure  better understanding of the project and customer situation.
  • Providing regularly delivery status updates to customers and SAP management.
  • Successful in leading teams for high quality deliverable and work collaboratively with team members to achieve common goals, while maintaining responsibilities and commitments.
  • Successful in leading onsite/offshore teams to deliver quality services on time with in the budget.
  •  Took on additional role as North America Focus Adviser - Cloud Value Map (Fiori, UX), assisting thirty plus customers, helping with on-boarding/latest services for Fiori implementations.
Bickford Senior Living - Senior Consultant SAP MM/WM/EWM
Lafayette, IN, 05/2007 - 11/2010
  • Implemented end to end Global SAP project implementations, rollouts, upgrades for multiple customers with a focus on industry specific High tech, Wholesale, Food Processing, Chemicals, Oil and gas, Consumer Goods, Telecom, Media and Automotive.
  • hands on experience includes Gap Analysis, designing blue prints, configurations, Functional specifications, Integration testing, user training and post implementation support.
  • Provided SME solutions in MM, WM, EWM, SD, PP QM modules including coordination of offshore resources.
Tetra Tech, Inc. - Lead Consultant MM/WM
Buffalo, NY, 04/2008 - 10/2009
  • ECC6.0 Implementation Responsible for Global master data, Vendor Category Management Vendor Rebates (Vistex integration) and Warehouse Management.
  • Conducted Workshops and Requirements gathering in MM-Purchase to Pay, LES-Warehouse Mgmt.
  • AS-IS and TO-BE process studies, Blueprinting and implementation of SAP Best Practices in the areas-MM and LES-WM.
  • Delivered Global Master data design for Vendor Master and Material Master.
  • Designed and build Vendor sub-ranges and classification, configured Organization Structure, Release Strategy PO & PR, Inter Company & Intra Company STO processes.
  • Designed functional specifications for Vendor reports, Workflows, BI Analytical Reports Dashboards and Interfaces.
  • Designed the master data structures, formats and upload methods.
  • Designed the Consumption Based Planning (CBP) process/ MRP, PO load builder, IM, Put away in WM, STOs, integration with SD-third party drop ships, individual POs, WM-physical inventory/cycle counting.
  • Worked with ALE/EDI team for integration requirements.
  • Build test scripts and successful in executing unit test and integration testing.
  • Successfully implemented Subranges in Material Master and Purchase Info Record, Vistex-rebates.
  • Successfully implemented MM - subranges functionality.
  • This increased the system performance by 15% and reduced the Vendor master data maintenance by 25%.
  • Designed the localization blue print for Europe, Asia pacific, Australia and South America rollouts.
  • Lead Vendor Category Management and WM team across the four countries.
Infosys Ltd -
Tempe, AZ, 01/2008 - 04/2008
  • ECC6.0 Implementation Global master data lead MM, FI, SD, PP, QM, and WM Led a team of four consultants and successfully delivered Master data harmonization project with error free implementation for US and Canada.
  • Designed the master data structures, Data mapping, Data upload strategy and upload methods.
  • Prepared Data cleansing and validations procedures.
  • Audited MM/WM Configurations.
  • Considered the Subject Matter Expert for corporate SAP system master data harmonization and P2P expert within the department.
  • Provided detailed solution for mapping legacy system data into SAP.
Bickford Senior Living - Senior Consultant
Muscatine, IA, 09/2007 - 01/2008
  • SAP MM Global Vendor master data design and integration with supply chain modules.
  • Requirement gathering fit gap analysis and effort estimation for Proof of concept.
  • Designed and delivered the MDM functional specifications and Data governance processes.
  • Process flow and workflow design of Master data.
  • Delivered Data cleansing and validations procedures.
  • Delivered functional specifications for master data integration with legacy systems.
Bickford Senior Living - Senior Consultant SAP MM
Okemos, MI, 06/2007 - 08/2007
  • As subject matter expert to review and deliver best practice solution for material ledger integration.
  • Delivered MM Configuration review document and did the required configuration changes for PO, Stock transport orders, Subcontracting, Consignments, 3rd Party, Inventory Number ranges, LIV and MM-FI integration.
  • Prepared Integration and Unit testing procedures for Procure to Pay scenarios and Evaluation of Material Ledger such as Intra/Intercompany transfers, Subcontracting, Consignment, Third party shipment, Service entry Sheets, Credit Memo, Invoice verification, ERS, Evaluation of Material ledger reports.
  • Assisted technical team for Material ledger OSS notes validation.
Tetra Tech, Inc. - Senior Consultant SAP consultant
Fort Myers, FL, 04/2006 - 05/2007
  • As a , delivered Subject Matter expertise in SAP MM/WM, assisted presales and practice development activities.
  • Delivered SAP WM buy-in presentations proof of concept configurations.
Bickford Senior Living - Senior MM Consultant
Olathe, KS, 12/2006 - 05/2007
  • Project Scope: ECC6.0 P2P Configuration As Senior MM consultant provided the subject matter expertise in SAP MM module for the Procure to Pay team.
  • Reviewed MM configuration scenarios and implemented the delta configuration.
  • Worked on design of SAP material master interface with legacy systems including functional specifications, and testing - unit and integration.
  • Created configuration and business documents in Solution manager.
  • Prepared e-Catt Test scripts for master data uploads.
Fleet Feet - SAP MM Consultant
Fishers, IN, 05/2006 - 12/2007
  • ECC6.0 Upgrade As Procure to Pay and Project System (SAP PS) expert, delivered upgrade ECC 6.0 plan for MM and PS Integration Scenarios.
  • Prepared Business Process Master List and Transaction Variation List (BPML and TVL) for MM.
  • Reviewed the business process and enabled the setup of procurement to handle the material flow from receipts to supporting the manufacturing line to shipments.
  • Prepared functional specifications for integration of legacy system with SAP PS system.
  • Prepared eCATT test scripts for unit and integration testing.
  • Prepared configuration documents in Solution manager.
  • Conducted user training workshops.
NTT Data Caritor Inc -
City, STATE, 03/2004 - 04/2006
Honeywell Friction Materials -
City, STATE, 01/2005 - 03/2006
  • ECC5.0 Implementation Team Lead MM and WM Responsible for Gathering business requirements, blueprinting, configuring MM-IM processes, cutover, and Go-Live, and Post Go-Live support for USA, Europe and Asia Pacific rollout.
  • Conducted Workshops and Requirements gathering in MM-Purchase to Pay, LES-Warehouse Mgmt.
  • AS-IS and TO-BE process studies and Blueprinting.
  • Business simplification and implementation of SAP Best Practices in the areas- MM and LES-WM.
  • Prepared and delivered MM/WM Blueprint for Global implementation and rollouts.
  • Designed the Purchase-To-Pay process (PO-IM-LIV), release strategies, sub-contract POs, cross company code STOs, automatic inbound delivery for STO replenishment delivery, outbound shipment from supplying plant, interface with third-party logistics (3PLs), receiving the inbound delivery, integration with SD-third party drop ships.
  • Identified FRICEW components.
  • Created Functional Specs for GR, GI, BOL interfaces (Legacy to SAP), Master Data-Material Master, Vendor Master, Initial Inventory Conversions, PO outputs.
  • Migrated data through LSMW/E-CATT programs for material master, PIR, source list, and BOMs.
  • Delivered training workshops for Power users.
Honeywell Specialty Materials - Senior Consultant
City, STATE, 03/2004 - 12/2006
  • Supported the upgrade projects across USA and Europe plants for SAP MM/PP/EHS modules.
  • Facilitated with onshore/offshore model to ensure business requirement are met on time and within the budget.
  • Prepared functional specifications for upgrading all the uploading custom programs to standard LSMW Revised functional specifications for cloned programs, transactions, and reports.
  • Prepared functional specifications to map legacy systems (QCMS) interfaces to SAP.
  • Integration testing and unit testing.
  • Worked closely with SAP development to resolve critical product issues with EHS, MM, QM and PP.
ITTI Ltd -
City, , India 08/2003 - 03/2004
Mossi & Ghisolfi Petrochemicals - SCM Lead -Offshore
, , 12/2003 - 03/2004
  • Led a team of five consultants to deliver Delta Configurations in the logistics modules, RICEF objects and Performance Tuning.
  • Provided Functional specifications to deliver enhanced RICEF objects related to MM, SD, WM, PP, QM, FI during the SAP R3 upgrade 4.6C.
  • Delivered functional specifications for EDI integration objects.
  • Analyzed functional and technical feasibility of user requirements.
  • Interacted with the onsite project team for requirement gathering.
  • Led a team of offshore development and responsible for offshore project management activities.
Emerson Digital Metering Industry - Senior MM Consultant
City, , India 08/2003 - 11/2003
  • Scope: ECC 5.0 Implementation Involved in requirement gathering, gap analysis blue print and Proof of concept configuration.
  • Conducted blueprint workshops for all areas of MM.
  • Configured Baseline Configuration of MM module (Procurement, Inventory management and integration with SD FI and PM, configured CIN).
  • Created training materials and conducted training for core MM team knowledge transfer.
Ygyan Consulting Ltd Microsoft India - Techno Functional Consultant
City, , 01/2001 - 07/2003
  • acquired by Cognizant India Prepared Functional specifications and assisted the technical team in design and development for technical specifications for MM and PS business scenarios.
  • Designed, developed, and validated ABAP Reports.
  • Master data upload using LSMW and CATT.
  • Led a team of technical consultants and delivered quality objects on time.
  • Also, provided spot consulting and production support for customers like Sun flag Iron, Indo Rama Petrochem and Sony India with Functional/technical support in Logistic areas.
Reliance Industries Ltd - Assistant Manager
City, , India -
  • Worked as a Process engineering manager for successful completion of commissioning of Oil and Gas Inventory system, stabilization of operations and served as Business analyst for the SAP R/3 implementation.
  • Assisted SAP implementation team with Master Data transfer.
  • Prepared Business process documents for Purchasing, Inventory Management and functional requirement specifications for various reports ` IG Petrochemicals, Mumbai India.
- Senior Process Engineer process engineer
, , -
  • responsible for day to day production activities of and technical services.
Accomplishments

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

70Average

resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended

  • Bangalore University
  • SAP AMERICA

Job Titles Held:

  • Support Delivery Manager
  • Senior Consultant SAP MM/WM/EWM
  • Lead Consultant MM/WM
  • Senior Consultant
  • Senior Consultant SAP MM
  • Senior Consultant SAP consultant
  • Senior MM Consultant
  • SAP MM Consultant
  • Senior Consultant
  • SCM Lead -Offshore
  • Senior MM Consultant
  • Techno Functional Consultant
  • Assistant Manager
  • Senior Process Engineer process engineer

Degrees

  • Bachelor of Science
  • Trained in SAP EWM, SAP Leonardo -Supply Chain, S4HANA, Fiori, UX,Japanese level 4.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: