supplier resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Hardworking and reliable Metallurgist with strong ability in Manufacturing processes and problem solver with 27 years of experience in the Automotive and Energy industry. Offering vast knowledge on failure analysis and root causes implementation. Highly organized, proactive and punctual with team-oriented mentality. 20 years of experience in customer service, supplier development and manufacturing optimization of metal products and components. Meticulous team player focused on developing and implementing process improving and quality initiatives to reduce costs and increase company revenue. Estimated 1.2 million USD in savings due to new Non-destructive inspection; working with suppliers to ship flawless components

Leader in the launch of new products in coordination with R&D centers and technical visits to Customer and Suppliers. Certified in Quality Core tools and APQP process. Auditor Leader to develop Industrial Quality System and address Heat treatment and welding audits.

Expertise on manufacturing process on steel parts, tubing, machining, stamping and forging processes.

High Failure Analysis knowledge, leading Master FMEA for special/critical processes, risk analysis and development products. Proven experience as leader for automotive and industrial products developer for many segments (airbags, seatbelt, transmissions, stabilizers, power train, engines, welding, heat treatments, super heater, boilers, construction pilots, earthmover's, etc.)

  • Laboratory Equipment Calibration
  • Problem-Solving
  • Audit Assistance
  • Standardized Testing Methodology
  • Finished Goods Inspection
  • Analytical Methodology Validation
  • Quality Issue Identification
  • Statistical Analysis
  • Test Results Interpretation
  • Raw Materials Receiving
  • Specification Conformance
  • Quality Control Data Compilation
  • Testing Documentation
  • Materials Analysis
  • Problem Solving
  • Troubleshooting and Diagnostics
  • Corrective Action Implementation
  • Critical Thinking
  • Functional Testing
Quality Laboratory Testing Supervisor , 10/2022 to Current
Navex GlobalCharlotte, NC,
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction
  • Responsible for the Chemistry Laboratory for Pyrotechnic plant. Testing and result interpretation to give feedback and recommendations to adjust manufacturing process
  • Team of 8 Technicians in 4 shifts, including 3 Tech Leader
  • Responsible for improving processes and making tests more efficient and guaranteeing the reliability of the results
  • Responsible to develop moral program for Technician and evaluate their participation in workshop and improving ideas
Supplier Quality Engineer, 06/2015 to 10/2022
TenarisCity, STATE,
  • 7 years 2 months +) - New supplier development for tubing, conversion process, machining, pressing parts, forging and stamping for Autoliv worldwide; defining metrics for Zero-Defects program
  • Global leader auditor on charge of metal parts, Heat Treatment and Welding supplier's processes. Multicultural experience on China, Korea, Germany, Poland, Hungary, Austria, Romania, Italia, Argentina, etc.
  • Global team leader to design new Autoliv questionnaires on special process based on CQI standards for Heat Treatment, Welding, Coating and Plating processes
  • Quality Problem solver using Zero Defects methodology in the supplier plants (Jidoka, Yokoten, FMEA G,S&F) to reduce 15% non conformances events yearly
  • Responsible to generate the lessons learned activities for metal parts and component. Owner of new Material Specification for Inflator tubing raw material
  • Achievements:
  • Developing new seamless pipe players in Autoliv supply chain, localizing shipments in each region and gaining win-win leverage with Autoliv suppliers and plants
  • Dramatical reduction of quality incident on the tubing segment (Inflator and Seat belts) from 100 NCM’s on 2016 and 2017 to 40 NCM average in 2018-2020 (saving cost in 60%)
  • Qualification of new Nondestructive Inspection at suppliers facilities to eliminate Ultrasonic inspection at Autoliv plants (saving cost at this point of 1.2 million USD)
  • Global leader for Material Specification for seamless tubing for Inflators
Product Manager, 06/2001 to 02/2015
AAM - American Axle & Manufacturing, STATE,
  • Lead the new product development process in coordination with R&D centers and technical visits to Customer plants to get new business about Mechanical and Automotive market
  • Develops detailed timeline schedules that include all the major tasks required to define, develop, qualify and transfer customer inputs into final products
  • Coordination of Engineering Product Team for NAFTA market regards Industrial and Automotive products
  • Determine feasibility for new products according to Tenaris plants capacities about dimensional ranges and mechanical properties
  • More than 30 new products developed during last 5 years
  • Developing of chemistries for new products ad hoc for special application depend on customer needs
  • New10 chemical compositions developed and qualified with automotive and O&G Tooling clients
  • Following up of new projects and qualification process with Automotive customers included into the PDP budget for PREN NAFTA
  • Short Term assignment in Argentina to develop automotive products with special focus on inflators during 2006 to 2008
  • Technical assistance service for Industrial and Automotive customers
  • More than 70 technical visits to customers plants during 2010 to 2015 Tenaris (Autoliv, ARC, GKN, Tube Supply, Energy Alloy, Howco, Mosey, USM, TRW, KSS, Takata, Thyssen Krupp, John Deere, SUDISA, AAM, CIE Automotive, PEMSA, etc.)
Metallurgy Manager, 04/2000 to 04/2001
TREMEC Spicer Group, ,
  • Responsible for Heat Treatment process: 5 batch furnaces and 3 continuous furnace for carburizing, quenching and tempering treatments
  • Launching of cold forging process with low heat losing to supply blank for gears and pinion
  • S products
  • Responsible for Metallurgical Laboratories for monitoring process on line and final product certification.
Heat Treatment Manager, 09/1996 to 04/2000
Company Name, ,
  • Responsible for Heat Treatment process: 18 batch furnaces and 8 continuous furnace for carburizing, quenching and tempering process
  • Additional responsible for shot penning area
  • Responsible for Material inspection reception
  • Responsible for Metallurgist and Chemical laboratories
  • Forging process and quality responsible
  • Heat treatment of Normalizing and Annealing.
Education and Training
Associate of Applied Science: Level II Expert of Non Destructive Inspection , Expected in 09/2020 to The American Society of Non Destructive Testing - Texas City, TX,
Master of Science: Metallurgy , Expected in 08/1996 to National University of Mexico - Mexico City ,
Bachelor of Science: Chemistry And Metallurgy , Expected in 08/1994 to National University of Mexico - Mexico City,
  • [Award] Best Student of Mexico, award given by the Mexico President
  • [Award] Gabino Barreda prize by the best Student of the University of Mexico
Additional Information
  • Honors & Awards , Game changer on the Global team for Metal - Autoliv Oct 2018 Recognition of the game changer player on the Global team for the New suppliers development on the tubing segment for inflators and Seat belts First place Kaizen implementation - TREMEC Spicer Oct 2000 Best implementation Kaizen methodology for productivity improvement of Heat Treatment cell of 5 continuous furnace of carburizing process. This improvement included the shot penning area as continuous process route Best Student of Mexico - Government of Mexico and the National Association of Universities of Mexico Sep 1994 Recognition as the best student in Mexico for Metallurgical Chemical Engineer career. Prize awarded by the President of Mexico Gabino Barreda prize of National University of Mexico - National University of Mexico Aug 1996 Recognition of the best average score for the Metallurgy Engineering career in the Generation 94 3(3) 1(1)

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Resume Overview

School Attended

  • The American Society of Non Destructive Testing
  • National University of Mexico
  • National University of Mexico

Job Titles Held:

  • Quality Laboratory Testing Supervisor
  • Supplier Quality Engineer
  • Product Manager
  • Metallurgy Manager
  • Heat Treatment Manager


  • Associate of Applied Science
  • Master of Science
  • Bachelor of Science

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