Supervisor Resume Example
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SUPERVISOR
Qualifications
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Relevant Experience
Mentored 20 new sales associates. Resolved customer service issues to maximize loyalty and retention.
Experience
05/2014 to Current
Bickford Senior Living － Worthington , OH
- Supervisor: Tamesha Thompson/318-574-0098.
- Multisystemic Therapist 40/week.
- Responsible for helping with chronic, violent, delinquent behavior and youth with serious emotional problems between ages 12-17.
- Responsible for providing services in the home, school, neighborhood, and community.
- Responsible for a caseloads of four to six families at a time.
- Duties include intensive treatment and multiple contacts with families and other participants weekly.
- Responsible for providing individual and family therapy for families.
- Responsible for weekly paperwork on the status of each client.
- Duties include weekly team meetings with supervisor and consultant.
- Duties include providing advice and assistance to employees.
- Duties also include providing counseling/therapy advice about program policies and procedures.
- Duties include planning, developing, prioritizing, modifying and conduct meetings with clients and school staff.
- Responsible for applying practical counseling and therapy skills for fact finding, analyzing, problem solving methods, make conclusions and recommend corrective or other appropriate action, and report findings to coworkers and supervisor.
- Responsible for conducting drug screenings and communicating with school staff and probation officers to obtain student updates.
- Duties included providing crisis intervention and completing paperwork in a timely manner.
- Responsible for providing behavioral counseling and education in the community and making collateral contact with school personnel to monitor and assess client's progress towards goals.
- Duties include assisting in developing, planning, coordinating, reviewing, monitoring, evaluating, and updating client information files.
10/2013 to 05/2014
SupervisorParker-Hannifin, Corporation － Washington , MO
- Donald Brown/601-638-0031, Alisha Creel/601-638-0031.
- Day Treatment Specialist/Therapist 40/week.
- Responsible for maintaining day treatment programs in accordance with the State Department of Mental Health standards and procedures.
- Responsible for providing individual, family, and group therapy to children/youth; Duties included providing crisis intervention and emergency services, and complete paperwork in a timely manner.
- Duties included obtaining parent/guardian permission for child's participation and noting and documenting progress on specified forms.
- Responsible for providing consultation and education in the community and making collateral contact with school personnel to monitor and assess client's progress towards goals.
- Responsible for submitting billing for services provided on a daily basis.
- Receives moderate supervision from department head and have moderate contact with individuals outside the organization.
11/2009 to 10/2012
Bickford Senior Living － Columbus , OH
- Supervisor: Bradford Steed /601-529-3326, 601-634-2310.
- Office Administrative Assistant 40/week.
- Duties included serving as administrative liaison in direct support of the Geotechnical and Structures Laboratory Branch Chief.
- Responsible for preparing outgoing correspondence and routing of input authorization documents, reports, proposals, official forms and documents for proper grammar, formatting, spelling, and adherence to U.S.
- Army rules, regulations, guidelines and other applicable guidance.
- Duties included establishing, maintaining, and filing office records according to ARIMS.
- Duties include performing and providing daily budget assistance with U.S.
- Army Corps of Engineers automated Financial Management System (CEFMS) functions to include entering attendance and time records.
- Responsible for preparing travel orders, travel vouchers, training requests, and purchase requests.
- Duties included supporting other divisions and laboratory Branch Chiefs to ensure overall efficiency in support of the organizations mission.
- Possessed mastery skills and knowledge in using personal computers (PC) and Microsoft Office Suite applications such as Word, Excel, and PowerPoint.
- Reviews authorization documents and codes the appropriate date into an integrated automated system.
- Duties included performing a variety of administrative and support type duties in such areas of administrative clerical, security, travel, file management, gathering data and data entry (CEFMS, etc.), statistical reports, budget reports, narrative reports, correspondence, receptionist, general office type duties, timekeeping, supplies, mail management, forms control.
- Duties included balancing and maintaining monthly project report budget and convert to spreadsheet and keeping supervisors informed on status of funds.
- Collect and reviews time and attendance reports.
- Analyzed existing or proposed internal reports to assure procedures are followed.
- Duties included receiving, screening, processing, and delivering incoming and outgoing mail and packages.
- Duties included receiving, drafting, controlling, and editing the organizations standard operating procedures (SOP) in assigned administrative or clerical areas.
- Possessed mastery skills, knowledge and application of numerous regulations, policies, procedures, and regulations.
- Duties included answering incoming calls, annotate messages, and route calls to the appropriate personnel or office.
- Responsibilities included arranging meetings, conferences, inviting participants using the invite function using Microsoft Office Outlook.
- Duties involved performing receptionist and general record keeping.
- Possessed excellent skills in both written and oral communication and ability to work well independently using time wisely.
- Coordinated with the Division budget and finance functions, preparing program documents, records expenditures from purchase documents.
- Duties required some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items.
07/2004 to 04/2006
Supervisor Team Lead/Team TrainerTarget Store － City , STATE
- 40/week.
- A team manager with over two years experience.
- Supervised 20 personnel and oversaw the daily office and training functions.
- Duties included conducting evaluations and assisting with employee investigations and complaint investigations.
- Responsibilities included preparing store plans, outgoing correspondence, training reports, training proposals, official forms and documents for proper grammar, formatting, spelling, and adherence to the corporations and store rules, regulations, and guidelines.
- Duties included establishing, maintaining, and filing office records according to guidelines set by the corporate and regional offices.
- Duties included supporting other locations to ensure overall efficiency in support of the corporation overall training mission and recruitment.
- Possess mastery skills and knowledge in using personal computers (PC) and Microsoft Office Suite applications such as Word, Excel, and PowerPoint.
- Duties included attending meetings involving budgeting, manpower, personnel, property, and procedures.
- Responsibilities included evaluating effectiveness of other personnel training procedures that affect the overall efficiency of the employees training.
- Analyzed existing or proposed internal reports to assure employees training procedures were followed.
- Possess mastery skills, knowledge and application of numerous regulations, policies, procedures, and regulations.
- Duties included answering incoming calls, annotated messages, and routed calls to the appropriate personnel.
- Responsibilities included arranging offsite training arrangements, conducting new employee's orientation, tracking training activities and events using the invite functions using Microsoft Office Outlook.
- Possess excellent skills in both written and oral communication and ability to work well as part of a team or independently using time wisely.
- Duties required some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items.
Education
05/2012
Master of Science: CounselingUniversity
Alcorn State University － City, State, United StatesCounseling
05/2004
Bachelor of Science: Agribusiness ManagementAlcorn State University － City, State, United StatesAgribusiness Management
Skills
Administrative Assistant, administrative and support, Army, billing, budgeting, clerical, oral communication, conferences, consultant, consultation, counseling, crisis intervention, client, clients, data entry, drafting, editing, emergency services, family therapy, filing, file management, finance, Financial Management, forms, funds, general office, guardian, meetings, Mental Health, Excel, mail, Microsoft Office, Microsoft Office Suite, Office, Outlook, PowerPoint, Word, personnel, personnel training, policies, problem solving, progress, proposals, receiving, receptionist, record keeping, recruitment, routing, SOP, spreadsheet, Supervisor, supervision, therapy, treatment programs, type, written
Additional Information
Team Building Training Time Management Training Loss Prevention Training Marketing and Sales Training Safety Training CP-11 Training Travel Regulations for Defense Agencies, JTR Training Records Management Training Myers-Briggs Training Timekeeping Training CPR Training Crisis Prevention Institute Training
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Resume Overview
School Attended
- University Alcorn State University
- Alcorn State University
Job Titles Held:
- Supervisor
- Supervisor Team Lead/Team Trainer
Degrees
- Master of Science : Counseling
Bachelor of Science : Agribusiness Management
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