Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced Technician proficient in managing telecom infrastructure with exceptional team supervision, project coordination and analytical problem-solving skills. Optimize resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of rack and stack and telecommunications infrastructure and standards. Motivated to learn, grow and excel in Data Center Engineering Field.

  • Team Leadership
  • Blueprints and Schematics
  • Preventive and Reparative Maintenance
  • Relationship building and management
  • Safety and compliance
  • Effective Planning
  • Documentation Management
  • Maintain Infrastructure
  • Data Center
  • Planning
Work History
09/2014 to 09/2020 Superintendent True Homes | Troutman, NC,
  • Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
  • Assisted owners and project manager in budgeting, bidding and award of subcontractors.
  • Engaged in value engineering sessions in order to obtain best price without sacrificing quality.
  • Performed quality checks; coordinate moves and cut sheets for voice and data cross connects; prepare red-lined as-built drawings.
  • Managed workload distribution and monitor customer delivery and job installation progress.
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Continuously inspected job sites for observation of safety protocols by staff and subcontractors.
  • Conducted walk-throughs with clients and Project Manager prior to project close, completing punch-lists and answering all questions.
  • Worked with general contractors, electricians, acoustic ceiling installers, mechanical technicians, and containment installers , to conduct weekly status updates.
  • Determined project schedule, including sequencing all construction activities for optimal efficiency.
  • Conducted critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives.
11/2008 to 09/2014 Lead Cable Technician Vlcm | Idaho Falls, ID,
  • Consistently run major project crews
  • Provided training on use, troubleshooting and calibration of equipment.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Read blueprints and schematics to correctly install Data Center infrastructure per customers specs.
  • Stayed up to date on OSHA and local safety guidelines for work, and correctly reported incidents to supervisors.
  • Coordinated with Project Manager to ensure productivity, job completion and compliance with project budget.
  • Perform work consistently demonstrating detailed level of technical knowledge; troubleshoot and resolve technical issues.
  • Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries
11/2006 to 11/2008 Cable Technician IES Communications | City, STATE,
  • Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
  • Identified problematic components and wiring issues and applied troubleshooting techniques.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters, DTX 1800.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Installed a work area outlet for floor (i.e. monument), modular furniture (i.e. surface mount box) and wall (i.e. box eliminator).
  • Drop cable down a wall using fish tape or other method. Route cable through modular furniture.
  • Built Telecommunications Closets that consisted of equipment such as; racks, ladder rack, basket tray, cabinets.
Expected in 05/2006 Associate of Science | Telecommunications Technology Maricopa Community Colleges - South Mountain Community College, Phoenix, AZ GPA:
Expected in 05/1998 High School Diploma | Westview High School, Avondale, AZ GPA:


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School Attended

  • Maricopa Community Colleges - South Mountain Community College
  • Westview High School

Job Titles Held:

  • Superintendent
  • Lead Cable Technician
  • Cable Technician


  • Associate of Science
  • High School Diploma

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