LiveCareer-Resume

sub contractor resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Skilled Subcontractor with exceptional attention to detail and more than 20 years of experience. Effective individual with multiple contracting and home improvement abilities and great onsite work skills. Trained in fire and flood restoration and hand and power tools use.

Skills
  • Building and zoning codes
  • Commercial and residential projects
  • Job site cleanup
  • Time management
  • Equal employment regulations
  • Contract Negotiation
  • Payroll management
  • Budgets
  • Organization
  • Communications
  • Project organization
  • Process improvement
  • Customer service
  • Heavy lifting
  • Blueprint Interpretation
Work History
09/2018 to Current
Sub-Contractor Self Employed City, STATE,
  • Obtained necessary permits required to complete Home Restorations work through New Castle County and surrounding townships
  • Collaborated with Contractors and Sub Contractors to achieve desired results and project completion, successfully completing Numerous projects on time and under budget
  • Worked closely with homeowners to ascertain specifics of project
  • Delivered high level of service to all customers and effectively resolved issues
  • Observed all residential and commercial building codes and obtained permits when necessary
  • Supervised additional subcontractors and craftsmen
  • Managed on-site property inspections and worked to resolve issues
  • Worked closely with general contractor on completion of timelines and daily and weekly punch list and tasks
01/2011 to 09/2018
Manager/Specialist Lowe's Home Improvement City, STATE,
  • Performed Daily and Weekly reviews assessing each employee's performance and developed improvement plans
  • Trained and guided team members to maintain high productivity and performance metrics
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
  • Prepared quotes for new products and services and composed budgets
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members
  • Demonstrated new products, procedures and techniques to employees
  • Communicated best practices among on-site and external personnel to align efforts and goals
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
  • Increased operational efficiency by developing improved filing systems for confidential client records and reports
  • Trained new employees in specific job requirements
  • Established and maintained positive work environment to enhance retention and productivity
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands
  • Conducted scheduled and impromptu evaluations to assess work performance
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Provided management with feedback regarding employee performance and training needs
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Hired, trained and mentored staff to maximize effectiveness
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Cross-trained existing employees in order to maximize team performance
07/2008 to 12/2011
Assistant Store Manager of Operations Kohls City, STATE,
  • Communicated issues and challenges to Store Manager and District Manager and corporate leadership, providing possible solutions.
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
  • Implemented theft prevention policies to minimize potential stock loss.
  • Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
  • Managed workload and task demand between corporate guidelines and staff abilities.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Supervised up to 50 employees on overnight shift, overseeing efficiency of freight flow and ad set signage.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
Education
Expected in 05/1991 to to
High School Diploma:
Hodgson Votech - Newark, DE,
GPA:

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Resume Overview

School Attended

  • Hodgson Votech

Job Titles Held:

  • Sub-Contractor
  • Manager/Specialist
  • Assistant Store Manager of Operations

Degrees

  • High School Diploma

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