student stylist, 11/2014 to 06/2017 Student Hair Stylist Milan Institute Of Cosmetology – Fairfield, CA
Worked efficiently in a team environment to ensure customer satisfaction Discussed products with patrons to determine needs and suggested items to be used Specialized in dressing hair according to latest style, followed instructions from customer Advised clients on the best ways to keep hair healthy and suggested products Heavy public contact; sincerely enjoy helping others Assisted with reception of establishment providing information and assistance Kept a clean and well maintained work area according to salon and industry standards Excellent record of ensuring safety for customers and coworkers Used manual dexterity to complete work accurately and on schedule Used analytical skills to determine treatment of damaged hair and assist with treatment Moved freight, stock, and other materials to and from storage and/or production areas Kept track of inventory, used and ordered new inventory as needed Maintained accurate and detailed records of clients needs regarding products, styles, and preferences Presented bills, accepted payments, and calculated costs and discounts Assisted in set-up of advertising displays; stocked tables and shelves with merchandise to promote key items and products.
In-Home Care Provider IHSS, 11/2013 to 03/2015 albert cusseaux – Fairfield, CA
Worked to improve and enhance patient lives through effective and compassionate care.
Administered medication as directed by physician.
Traveled with client to medical appointments and other errands.
Monitored progress and documented any status changes accordingly.
Developed rapport with patients to create a safe and trusting environment for care.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Supervised daily activities and provided assistance when needed.
Maintained a clean, safe and well-organized patient environment.
Established and maintained systems that safely met residents' needs.
Reviewed customer survey information to prioritize areas of improvement.
Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
Managed care for post-operative patients through discharge.
Specialized in the nursing care of patients with chemical dependency.
Partnered with team of registered nurses to achieve overall well-being of all patients.
Accurately recorded and reported test results according to established procedures.
Assisted patients with daily functions.
Helped residents with bathing, dressing, feeding, lifting and transferring.
Strategically planned methods to achieve operational goals and targets.
Closely collaborated with management team to make necessary improvements and satisfy resident needs.
Completed all daily living tasks to enhance the quality of life of elderly patients.
Assisted patients with bathing, dressing, hygiene and grooming.
Provided on-call care at all times of day and night.
Ensured safety and well-being of patient.
Ensured efficacy of treatments through monitoring of treatment regimens.
Cashier/Associate, 01/2004 to 07/2006 Bedazzled Jewelry Store – Fairfield, CA
Administrative Assistant, 11/2003 to 06/2007 William Leung Accounting – Vallejo, CA
Opened and properly distributed incoming mail.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Answered telephone inquiries from clients, vendors and the public.
Oversaw inventory and office supply purchases.
Processed client rebate reconciliation, reporting and check requests.
Reduced overhead by taking on more responsibility with creative and administrative projects.
Received and routed business correspondence to correct department or staff member.
Coordinated office inventory by restocking supplies and placing purchase orders.
Screened all visitors and directed them to the correct employee or office.
Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
Obtained signatures for financial documents and internal and external invoices.
Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
Greeted customers and visitors in-person and via telephone calls.
Provided clerical support to company employees, including copying, faxing and file management.
Ordered and distributed office supplies while adhering to a fixed office budget.
Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
Managed office supplies, vendors, organization and upkeep.
Contacted clients regarding unpaid and underpaid accounts to resolve any issues.
Maintained a clean reception area, including lounge and associated areas.
Corresponded with clients through in person, on the telephone, and/or postal mail.
Prepared packages for shipment, pickup or courier delivery to customers.
Directed guests and routed deliveries and courier services.
Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Answered and managed incoming and outgoing calls while recording accurate messages.
Diploma: Milan Institute of Cosmetology Cosmetology - Fairfield Vallejo, CA