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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary/ Objective

High performing Store Manager with extensive experience in retail management, sales and merchandising is seeking a multi- store manager position.

Highlights
  • Building relationships
  • Hiring/staffing
  • Building effective teams
  • Directing/Motivating others
  • Drive sales for results
  • Planning/forecasting
  • Business acumen
  • Store operations
  • Visual merchandising
  • Managerial courage
Education
Bluefield State College Bluefield , WVa Expected in 1989 Associate of Science : Business Management - GPA :
Experience
Umpqua Bank - Stretch Assignment
Bellevue, WA, 01/2012 - Current

Travel to focus stores: Cincinnati/ Columbus. Work with Store Managers/Assistant Managers on driving sales and profit to help impact the District. Ensure company initiatives are achieved. Focus has been on talent, effective training, floor managing and selling behaviors in each zone. Weekly touch bases with Store Managers to review and analyze business. Weekly conference calls to review district planning and execution of sales, operations and merchandising. Supports Outreach efforts for Midwest Region and District.

  • Increased KPIs in four focus stores
  • Worked with stores on recruiting and staffing
  • Rolled out District training initiative
  • Helped stores leverage payroll
  • Lead Region/ Company in CMN donations

The Realreal, Inc. - Store Manger
Sacramento, CA, 11/2005 - Current

Responsible for maximizing the customer experience through team's vibrant spirit ensuring every woman is made to feel beautiful. Hires and develops top talent, scheduling them to leverage payroll and control expenses. Grows relationships with customers through Outreach program and promoting business. Increases sales and profit by goal setting and holding team accountable. Ensures all floor sets are complete and store is visually exciting.

  • 2012 +4% Sales Upt 2.24 +6% Ads 115.05 +5%
  • 2011 +10% Sales Upt 2.12 +10% Ads 109.05 +22%
  • 2009 +13% Sales Upt 1.83 +11% Ads 89.97 +12%
  • 2009 Won award for District Value of "Respect"
  • Reduced shrink every year from 2005 11% to 2011 1.40%
  • On boarded and trained new Store Managers
  • Spirit Trainer
  • Golden Ticket Winner for E-mail capture 2011
  • Completed LEAD Team program September 2012

JC Penney Company - Senior Merchandise Manager
City, STATE, 06/1989 - 04/2005

Managed 8 million in volume for Womens Division and 40 employees. Was responsible for buying merchandise, controlling budget and increasing profit. Supported district with buying direction and company roll outs. Hired and trained sales associates to customer service standards. Managed daily operations of store and visual presentations. Completed basic assortment plans and floor sets.

  • 2004 #4/16 stores +1% Sales
  • 2003 #$/16 stores +2% Sales
  • 2001 #2/16 stores +8% Sales
  • 2000 Recognized for Outstanding Customer Service
  • 1999 #1/16 stores +6% Sales
  • 1998 Promoted to Business Planning Team
  • 1996 Promoted to Senior Merchandise Manager

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Resume Overview

School Attended

  • Bluefield State College

Job Titles Held:

  • Stretch Assignment
  • Store Manger
  • Senior Merchandise Manager

Degrees

  • Associate of Science

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