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Strategic Operations Manager/Program Management Youth/Adult/DW Resume Example

Resume Score: 80%

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STRATEGIC OPERATIONS MANAGER/PROGRAM MANAGEMENT YOUTH/ADULT/DW
Professional Summary
Skills
art, budget management, budgets, Budget, conferences, contracts, Curriculum Development, client, customer relations, Customer Care, direction, drivers, Event Planning, funds, government, Grant Writing, Instructor, Interpretation, inventory, Team Building, leadership, team-building, leadership skills, leadership training, Director, Mentoring, Word, Operations Management, organizational skills, page, Performance Analysis, Policy Development, Presentations, press, producing, Program Development, Project Management, Proposal, Public Relations, RFP, Self-motivated, staff development, strategic, Strategic Planning, team management, workshops
Skills
Work History
Strategic Operations Manager/Program Management Youth/Adult/DW, 01/2013 to Current
EDSI – Dearborn, MI
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  • Highly motivated, innovative, personable business professional with a solid background in management, operations, training and development, and strategic planning.
  • Strong leadership skills, team management, and customer relations.
  • Diplomatic and tactful and accustomed to handling sensitive and confidential information.
  • Demonstrated history of producing timely reports in areas of budget management, performance data, evaluation and transfer, and goal projections.
  • Strong background working in conjunction with the interpretation of policy and policy development, and implementation.
  • Extremely flexible and versatile - results oriented.
  • Poised and competent with demonstrated ability to easily transcend professional challenges.
  • Thrives in deadline-driven environments.
  • Excellent team-building skills.
  • Skills Summary Project Management Program Development Performance Analysis Operations Management Effective Communication Policy Development/Interpretation Proposal/Grant Writing Strategic Planning Customer Care Schedule Management Career Mentoring Training Facilitation Event Planning Adult Education Curriculum Development Staff Team Building Professional Presentations Budget Monitoring/Writing Public Relations Project Implementation Providing leadership and direction to a dynamic and creative staff Successful direction of a team of over 100 CDL Class A drivers Oversight of multiple federally funded workforce development programs Proven history of successful staff development Self-motivated goal oriented, strategic, and process driven Achieved 99.9% of compliance in a Medicare program Proven program performance in WIA and WIOA programs Management and development of multiple government relationships Oversight of various budgets ensuring compliance of federal resources Responding to RFP's nationwide Development of Career Pathways statewide initiative Design and facilitate appropriate workshops based on training needs Development of leadership training and development tools Excellent organizational skills with emphasis on technology ACHEIVEMENTS Increased client program participation by over 85% Designed and implemented innovative job seeker programs Conducted seamless transitions to new contracts with minimal interruption of services Organized and facilitated various training sessions nationwide Planned and executed statewide and national conferences with over 1200 attendees Orchestrated the transfer of inventory, staff and equipment to a new state of the art food service warehouse without interruption of service to the customer Participated in the recovery of over 200 million dollars in misappropriated Medicare funds Successful fraud investigations resulting in the recovery of unlawful Medicare payments.
Program Manager, 01/2012 to 01/2013
WIA Site Administrator Raleigh, 01/2011 to 01/2012
  • Instructor Wilkes Barre TANF Program.
01/2010 to 01/2011
Binghamton, NY
Provider Enrollment Specialist, 01/2007 to 01/2009
01/2005 to 01/2007
01/2003 to 01/2005
Claims Processing, 01/2001 to 01/2003
Willow Run Foods – Kirkwood, NY
Operations Manager, 01/1992 to 01/2001
01/1991 to 01/1992
01/1990 to 01/1991
Education
Associates: Science, Human services Social WorkSUNY Broome - Binghamton, NY
Science, Human services Social Work
Bachelor of Arts: Sociology, 2015
NC State University Broome Community College
Sociology Deans List
Certified Workforce Development Professional-CWDP #34288: 03/2020
Global Career Development Facilitator GCDF-pending North Carolina State Director, NAWDP July 2015-2017 Toastmasters International-Capital City Branch #661-VP of Education Career Pathways Framework Team-
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • EDSI
  • Willow Run Foods

School Attended

  • SUNY Broome
  • NC State University Broome Community College

Job Titles Held:

  • Strategic Operations Manager/Program Management Youth/Adult/DW
  • Program Manager
  • WIA Site Administrator Raleigh
  • Provider Enrollment Specialist
  • Claims Processing
  • Operations Manager

Degrees

  • Associates : Science, Human services Social Work
    Bachelor of Arts : Sociology , 2015
    Certified Workforce Development Professional-CWDP #34288 : 03/2020

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