Store Manager/Marketing Development Specialist Resume Example

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• The Rodeway Inn at Estes Park is a year-around resort hotel featuring 130 fabulous rooms and suites.
• Conveniently located across from Lake Estes and 4 miles east of the entrance to Rocky Mountain National Park; showcasing the world's highest paved continuous highway that crosses continental divide.
• Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
• Implement company and franchise programs.
• Monitor and maintain the front office systems and equipment to ensure their optimum performance.
• Utilize labor management tools to schedule and control labor costs.
• Communicate both verbally and in writing to provide clear direction to staff.
• Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
• Ensure compliance of front office, guest service, and PBX standard operating procedures and policies.
• Ensure all Front Office Quality Standards are complied with and are consistently applied.
• Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
• Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
• Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

• Aramark is a franchise company which helps the students and members of SMSU for better quality of meal and hygienic foods.
• It has different operating sub franchise give more options for customers with different verities of meals.
• Train, coordinate and assist in a large district Food Service program.
• Assure compliance with District, State and federal requirements relating to food service.
• Read, interpret, apply and explain rules, regulations, policies and procedures.
• Analyze situations accurately and adopt an effective course of action.
• Meet schedules and time lines.
• Establish and maintain cooperative and effective working relationships with others.
• Operate a computer terminal as required.
• Maintain records and prepare reports.
• Communicate effectively both orally and in writing.
• Work independently with little direction.
• Mathematical calculations used in determining the number of servings in a given amount of food, modifying recipes, and determining food costs and projections.
• Numbers and types of workers needed to staff a large food service operation.
• Equipment and supplies used in quantity food preparation and service and its care and operation.
• Quality assurance relating to a food service operation.
• Employee policies and procedures and supervisory techniques.
• Maintain inventories and requisition supplies and equipment.
• Instruct, evaluate, and supervise employees.
• Plan work schedules and maintain work standards.
• Operate equipment and tools used in the food service industry.
• Communicate and work well with others.