Stockroom Utility resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
ADD YOUR EMAIL ADDRESS HERE Summary of Qualifications: - Demonstrated record of commitment to deliver quality customer service. - Extensive experience managing and overseeing teams of diverse employees. - Has educated and trained groups of employees on a variety of topics including retail management, merchandising policies, and customer service standards, as well as health and safety regulations. - Consistently works to uphold corporate standards and meet sales goals. - Comfotable with leadership roles that require interactions with the public and store management. - Understands business operational prodeedures including staffing, shift management, inventory, ordering, and payroll. - Experienced in money handling, basic accounting, and company banking.
Kept work area clean, neat and well-stocked to maximize productivity.
Efficiently and safely operated Type machines after checking changing daily work orders.
Executed tasks within time and budget constraints.
Followed instructions from supervisor regarding daily job tasks and duties.
Checked inventory to restock Type and Type supplies before leaving for job sites.
Personal Hair Stylist, 04/2007 - Current Alro Steel – Cedar Rapids, IA,
Optimizes customer experience by welcoming and connecting with every customer
Establishes relationships with customers in order to discover customer needs and appropriately suggests products to enhance service and meet sales targets
Prepares Starbucks beverages and food to company standards aiming for quality and consistency
Trains and educates new employees in Starbucks customer protocol, food preparation and storage procedures, corporate merchandising policies, and performance expectations listed in the Core Learning Journey
Responsible for ensuring store meets federal health, safety, and sanitation requirements for all products
Performs and directs others to complete the cleaning tasks in accordance with Duty Rosters and cleaning standards
Maintains inventory by placing and adjusting orders to meet consumer patterns
Assists in store scheduling and maximizes labor by adjusting staffing to meet customer patterns during peak hours while ensuring employees receive the appropriate rest and meal breaks
Follows cash handling prodecures, register policies, and assists store manager with accounting and banking responsibilities
Assists store manager with new employee interviews and regular performance reviews
Regularly communicates store and partner concerns with store manager in an effective manner
O you perform hair/beauty services on clients
If so, you can add something like this:
Scheduled customer appointments and rearranged individual time slots to meet demand.
Suggested treatments and styles to suit customer appearance and fashion choices.
Organized sales area and work station to showcase products and boost sales.
Resolved guest complaints about service or style.
Determined appropriate hair treatments based on conditions and textures.
Completed in-home services for elderly clients unable to travel to salon.
Mixed pigments and used proper techniques to achieve desired color.
Distributed business cards outside of salon to generate new business.
Escorted guests to and from treatment rooms for specialty salon services.
Processed payments, entering sales in register for prompt customer service.
Recorded notes for future reference about customer preferences and services delivered.
Educated customers on products to maximize benefits.
Counted and documented opening and closing cash amounts daily.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Trimmed, cut and shaped hair and hairpieces based on customer preference.
Permed, relaxed and bleached hair for customers daily.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Designed individualized plans to assist customers in healing damaged or dry hair.
Shift Supervisor, 12/2009 - 12/2016 Starbucks – City, STATE,
Responded to and resolved customer questions and concerns.
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Delivered successful training to more than Number employees during tenure, educating on successful work processes and productivity strategies.
Completed store opening and closing procedures and balanced tills.
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Documented daily production and materials usage in Software to track data.
Developed job assignments for Type team, planned production schedules and strengthened organization of task flows.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Applied security, safety and loss prevention strategies during shifts.
Helped store management meet standards of service and quality in daily operations.
Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Identified team weak points and implemented corrective actions to resolve concerns.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Created incentive programs and contests to support and award top performers.
Enforced company policies and regulations with employees.
Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Regulated pricing, inventory count and supply during shift hours.
Education
: , Expected in - Hair Academy - New Carrollton, MD GPA:
High School Diploma: , Expected in 1999 - Bogue Chitto High School - , GPA:
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