Stockroom Utility resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

ADD YOUR EMAIL ADDRESS HERE Summary of Qualifications: - Demonstrated record of commitment to deliver quality customer service. - Extensive experience managing and overseeing teams of diverse employees. - Has educated and trained groups of employees on a variety of topics including retail management, merchandising policies, and customer service standards, as well as health and safety regulations. - Consistently works to uphold corporate standards and meet sales goals. - Comfotable with leadership roles that require interactions with the public and store management. - Understands business operational prodeedures including staffing, shift management, inventory, ordering, and payroll. - Experienced in money handling, basic accounting, and company banking.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Stockroom Utility , 12/2016 - Current
Cintas Corporation Cayce, SC,
  • Kept work area clean, neat and well-stocked to maximize productivity.
  • Efficiently and safely operated Type machines after checking changing daily work orders.
  • Executed tasks within time and budget constraints.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Checked inventory to restock Type and Type supplies before leaving for job sites.
Personal Hair Stylist, 04/2007 - Current
Alro Steel Cedar Rapids, IA,
  • Optimizes customer experience by welcoming and connecting with every customer
  • Establishes relationships with customers in order to discover customer needs and appropriately suggests products to enhance service and meet sales targets
  • Prepares Starbucks beverages and food to company standards aiming for quality and consistency
  • Trains and educates new employees in Starbucks customer protocol, food preparation and storage procedures, corporate merchandising policies, and performance expectations listed in the Core Learning Journey
  • Responsible for ensuring store meets federal health, safety, and sanitation requirements for all products
  • Performs and directs others to complete the cleaning tasks in accordance with Duty Rosters and cleaning standards
  • Maintains inventory by placing and adjusting orders to meet consumer patterns
  • Assists in store scheduling and maximizes labor by adjusting staffing to meet customer patterns during peak hours while ensuring employees receive the appropriate rest and meal breaks
  • Follows cash handling prodecures, register policies, and assists store manager with accounting and banking responsibilities
  • Assists store manager with new employee interviews and regular performance reviews
  • Regularly communicates store and partner concerns with store manager in an effective manner
  • O you perform hair/beauty services on clients
  • If so, you can add something like this:
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Organized sales area and work station to showcase products and boost sales.
  • Resolved guest complaints about service or style.
  • Determined appropriate hair treatments based on conditions and textures.
  • Completed in-home services for elderly clients unable to travel to salon.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Distributed business cards outside of salon to generate new business.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Educated customers on products to maximize benefits.
  • Counted and documented opening and closing cash amounts daily.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Permed, relaxed and bleached hair for customers daily.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
Shift Supervisor, 12/2009 - 12/2016
Starbucks City, STATE,
  • Responded to and resolved customer questions and concerns.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Delivered successful training to more than Number employees during tenure, educating on successful work processes and productivity strategies.
  • Completed store opening and closing procedures and balanced tills.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Documented daily production and materials usage in Software to track data.
  • Developed job assignments for Type team, planned production schedules and strengthened organization of task flows.
  • Collaborated with internal teams to streamline operations across materials handling, production and shipping.
  • Applied security, safety and loss prevention strategies during shifts.
  • Helped store management meet standards of service and quality in daily operations.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Created incentive programs and contests to support and award top performers.
  • Enforced company policies and regulations with employees.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Regulated pricing, inventory count and supply during shift hours.
: , Expected in
Hair Academy - New Carrollton, MD
High School Diploma: , Expected in 1999
Bogue Chitto High School - ,

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Resume Overview

School Attended

  • Hair Academy
  • Bogue Chitto High School

Job Titles Held:

  • Stockroom Utility
  • Personal Hair Stylist
  • Shift Supervisor


  • High School Diploma

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