Stockholder resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Hardworking Mover proficient in safely and securely packing and transporting customer property. Friendly and outgoing professional with strong communication skills and collaborative nature. Able to deliver materials on-time to maximize customer satisfaction. Overall, no matter the task at hand, i'm a quick learner with immense potential and i plan to continue growing.
Skills
Neatness
Scheduling proficiency
Vehicle Maintenance
Careful handling
Able to lift up to 150+ pounds
Team collaboration
Conflict mediation
Resourcefulness
Packing expertise
Walk-throughs
Managed incidents
Assisting customers
Documentation skills
Organization
Communications
Supervision
Planning and coordination
Problem resolution
Relationship development
Inventory management
Administrative support
Customer service
Team management
Project organization
Customer relations
Materials transport
Active listening
Store maintenance
Adaptive team player
Courteous demeanor
Quality control
Problem-solving abilities
Data evaluation
Reliability
Payment processing
Customer greeting
Coin counting
Product recommendations
Customer assistance
Cash management
Merchandise restocking
Experience
Stockholder, 06/2020 - Current Allied Universal – Irving, TX,
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Performed site evaluations, customer surveys and team audits.
Recognized by management for providing exceptional customer service.
Professional Mover, 03/2019 - Current OMEGA Moving & Storage Inc. – City, STATE,
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Loaded, balanced and secured product to safely transport goods.
Completed efficient transfers at hubs and final destinations to keep routes on schedule.
Wrote and followed quality and service standards for box packing and maintained 100% customer satisfaction rates.
Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing up to 300+ pounds.
Moved over 275 customer boxes weighing up to 100 lbs to and from trucks.
Walked through customer sites with checklists to verify job completion.
Updated logs with timely and accurate information meet internal requirements and DOT record keeping demands.
Managed proper transportation of dangerous goods such as Military Weaponry and Automobiles with no incidents.
Picked up clients or vehicles and drove property to specified receiving agency or location.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
Attached or loaded vehicles and reviewed all connections for security.
Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
Professional Mover, 03/2018 - 02/2019 GPS Moving & Storage Co. – City, STATE,
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
Read and attached appropriate labels and tags to products and packages for identification purposes.
Checked all load-related documentation to ensure that it is complete and accurate
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Security Guard, 02/2014 - 10/2018 Staff Pro – City, STATE,
Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
Responded to and thoroughly investigated all reported incidents to protect company assets.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Monitored and authorized entrance and departure of employees, visitors and other persons.
Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery.
Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
Warned persons of rule infractions or violations and evicted violators from premises.
Education and Training
: Psychology, Expected in - Long Beach City College - Long Beach, CA GPA:
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