Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty.
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Replenish floor stock efficiently and organize displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management abilities.
Hardworking stocker ready for opportunity to learn and grow with strong a team. Experienced in operating equipment such as bailer and pallet jack to move product between trucks, storage areas and sales floor locations. Solid customer service background and strong attention to detail.
Motivated and hardworking busser seeking challenging new role in a fast-paced environment. Ready to bring skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities.
Cash drawer balancing
Customer order recording
Cash counting machine operations
Credit and cash transactions
Cash register operation
Effective problem solving
Restaurant industry expertise
Training and coaching
Package Handler02/2019 to CurrentAmazonColorado Springs, CO
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Palletized boxes for easy movement and shipment.
Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
Used scanners to track parcel information such as condition or receipt.
Protected company inventory with well-organized and secure storage areas.
Assisted in loading delivery trucks with prepared packages.
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
Created regular reports on packaging activities and posted in ERP system.
Resolved conveyor system issues by clearing jams and blockages.
Used hand tools and loading equipment, including pallet jacks and two-wheelers.
Operated forklifts and pallet jacks to move, pick or put away products.
Braced, padded and supported shipments to prevent shifting and damage.
Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion.
Communicated with teammates and supervisors about potential hazards and other issues to resolve together.
Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
Assembly Worker06/2017 to 02/2019Plastics companyColorado Springs, CO
Took on additional work assignments to assist team members with [Type] and [Type] projects.
Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
Assessed work for errors or compliance issues and made corrections and modifications when necessary.
Read tape measures, drawings, diagrams and specifications for correct assembly.
Followed safety procedures while working in noisy and dusty environments to operate machines and tools.
Worked at fast and steady pace to meet production goals.
Performed visual final inspections and documentation prior to assembly, resulting in 100% quality of products.
Documented actions by completing production and quality forms.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Collaborated with team members to complete demanding projects under tight deadlines.
Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Billing Representative05/2016 to 04/2017SpectrumColorado Springs, CO
Assessed and resolved variances in accounts, databases and bills.
Reviewed existing billing processes and spearheaded ongoing simplification initiatives and operational strategies that improved company collections and customer satisfaction.
Tracked timely receipt of invoices, monitored and identified late invoices and contacted vendors to obtain tardy invoices.
Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.
Invoiced freight customers with proper backup and accurate rates, reviewed and analyzed contracts to verify accurate billing and resolved billing issues with vendors and carriers.
Evaluated accounts for payment compliance and contacted customers.
Assisted customers with invoice questions, special invoicing, reporting, corrections and write-offs and resolved customer issues discovered during invoicing and collection process.
Worked with outside parties to obtain payments and solve problems.
Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
Completed quality assurance reviews of practices and billing histories.
Gathered information to produce accounts payable reports for review.
Online Grocery Associate12/2015 to 04/2016WalmartColorado Springs, Colorado
Resolved customer concerns and answered questions quickly to maximize satisfaction.
Receive online orders for customers to pick up at the desired time.
Shop in store for the customer making sure all items are at best quality.
Inspect and examine all produce to provide the best quality in our shopping.
Store all online orders accordingly and in their appropriate places.
Carry out up to 10 containers to the costumers car.
Provide the best costumer service to the costumer.
Stocker10/2015 to 04/2016WalmartColorado Springs, Colorado
Removed debris from aisles to avoid blocking customers or adding any safety concerns.
Assisted customers by locating items and moving heavy purchases to vehicles.
Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Palletized merchandise for easy movement to sales floor locations.
Checked shelves to ensure adequate stock.
Moved and rebuilt shelves, racks, and displays to increase visibility of merchandise.
Monitored the work space to ensure that it was neat, orderly and safe.
Greeted customers and retrieved products requested.
Scanned container labels to verify contents and determine target destination using RF scanners.
Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
Manually lifted materials weighing up to 70 pounds on regular basis.
Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
Properly disposed of debris and box packaging.
Stocked and rotated products, supplies and paper goods.
Cashier02/2013 to 08/2015McDonald'sColorado Springs, Colorado
Assisted customers with account updates, new service additions and promotional offers.
Helped customers find specific products, answering questions and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers.
Learned roles of other departments to provide coverage and keep store operational.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
Built relationships with strategic partners leading to business development opportunities.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Busser06/2011 to 01/2013Egg And IColorado Springs, Colorado
Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Removed trash, spills and trays to keep areas clean and professionally organized.
Monitored customer movements and quickly cleared empty tables for future customers.
Increased productivity by working quickly, helping other bussers and looking for ways to improve.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
Consistently went above and beyond expectations by helping with the cooks and waiters to support teammates and provide customer service.
Education and Training
GED05/2014Community Prep Charter SchoolColorado Springs, CO