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STATUS
Professional Summary
Assertive and Confident Leader | Fair and Impartial Supervisor| Strong Communication and Interpersonal Skills Broad International Experience | Ability to Communicate with Foreigners | Skilled in Database Usage Analytic Thinking and Logic | Regulatory Compliance |Client Assessment and Analysis Responsible leader/manager with 28 years of international experience in Saudi Arabia, South Korea, Japan, Germany, and Spain directing and planning operations and programs, leading and training staff, evaluating performance, and taking corrective measures. Experienced in researching, interpreting, and applying business-related contracts, proposals, statutes, regulations, and precedent decisions to reach cost-effective decisions. Excellent communication skills to speak with people of different nationalities and backgrounds including those with limited English abilities. Seeking a change of career to be a Management and Program Analyst.
Skills
Work History
Jan 2018 - CurrentStatusUS Department of Veterans Affairs - Dallas, TX
  • Legal Knowledge and Management Implemented and executed changes to USPS, Department of Defense (DoD), Military Postal Service Agency (MPSA), USAF, and Pacific Air Forces (PACAF) regulatory standards ensuring legal requirements in Title 10, 18, and 39 US Code were maintained.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Interpreted Spanish Customs laws to determine Department of Defense mail/cargo receipt eligibility.
  • Managed documents and records applying appropriate statutes to guarantee proper maintenance.
  • Authored integrated policies and procedures with various US and international agencies on customs and postal matters.
  • Upheld confidentiality for the release of proprietary and confidential information for veterans, dependents, and Veterans Affairs (VA) employees.
  • Recommended, drafted/developed VA privacy procedures used for mailing sensitive personal information.
  • Research and Analytical Skills Analyzed and studied current policies, operating trends, practices, and equipment usage and advises upper management on office services management program.
  • Evaluated thousands of commercial flight segments to transport the mail by the most efficient and cost-effective means.
  • Spearheaded trend analysis to take corrective measures when regulations were not followed.
  • Developed and established new metrics system to measure the execution status of analytical processes and procedures.
  • Utilize database management to track physical and electronic files.
  • Communication and Interpersonal Skills Developed, directed, trained, and coordinated personnel and administrative functions within various organizations.
  • Explained, advocated, and expressed facts and ideas in a convincing manner and negotiates with individuals and groups internally and externally, as appropriate.
  • Inspected, regulated, and evaluated postal facilities throughout Europe, Africa, and the Middle East to ensure that operational standards were met.
  • Discussed air carrier performance with multiple airline representatives while chairing quarterly meetings.
  • Supervisory Mail Center Manager GS 7- Supervisor: Mr.
  • Patrick Smith (214-857-1464) Salary: $56,400.00 Develops and implements the organizational vision that integrates program goals, strategic priorities, core values, and other factors.
  • Accurately prepares cost estimates and budget forecasts for financial plans and reports of various expenditures for the VA North Texas Health Care system area of responsibility.
Sep 2017Supervisory Postal Officer GSUS Department of Navy - Madrid, Spain
  • Supervisor: Mr.
  • James McCaffery (808-200-9167).
Status
  • Salary: $54,000.00.
  • Managed a $3.5 million Southern Mediterranean mail transport network serving over 8.5 thousand customers.
  • Led a team of military and local national civilian personnel while moving more than 6 million pounds of mail for DoD and NATO members with the Kingdom of Spain.
Jan 2018 - Sep 2013Supervisory Mail Center ManagerUS Department of Veterans Affairs - Dallas, TX
  • Supervisor: Ms.
  • Eileen Fairley (214-857-1010).
Status
  • Salary: $41,002.00.
  • Analyzed and administered an automated general ledger for fund control points as well as subsidiary records for general operating expenses for equipment and appropriations.
  • Oversaw five outlying clinics and reported all operational costs, mail volume budget, and facility needs to the Office of the Chief.
Oct 2009 - Apr 2012Detachment Chief/Senior Enlisted AdvisorJoint Military Postal Activity-Pacific - Oakland, CA
  • Supervisor: Mr.
  • Jason Kuroiwa (310-337-8833).
Status
  • Salary: $66,100.00.
  • Supported more than 804,000 customers in the Pacific theatre across 85 countries, 1,253 zip codes and 2,083 post offices by managing and planning operations and transportation of mail to and from Armed Forces activities worldwide.
  • Served as primary liaison with four military operational service branches, two field offices, and the United States Postal Service (USPS), leading postal guidance throughout the DoD.
Jul 2008 - Sep 2009Superintendent Postal Operations SupervisorUS Air Force Ramstein Air Base - Ramstein-Miesenbach, Germany
  • Supervisor: Mr.
  • William Hossack (00-49-6371-47-5690).
Status
  • Salary: $66,100.00.
  • Managed regulatory compliance operations for more than 400 postal specialists serving 355,000 personnel.
  • Identified viable solutions and resources to be utilized appropriately to resolve 700 inquiries annually.
  • Took responsibility for auditing over $13 million in USPS financial transactions and postal finance accounts to report on fiscal accuracy.
Jul 2002 - May 2008Director of Postal Operations
Jan 2002 - Jan 2003US Air Force
Jan 2003 - Jan 2006
Jan 2006 - Jan 2008Status
  • Supervisor: Mr.
  • Erick Welcome (757-604-9752) Salary: $56,000.00.
  • Garnered recognition as the Wing Outstanding Postal Communication and Information Senior Noncommissioned Officer of the Year due to exceptional leadership and performance.
  • Led team to winning the Air Force Outstanding Large Postal Facility of the Year 2005.
Education
2017Defense Acquisition University (DAU) - Rota AB Spain Contracting Representative Course (COR 222)Southwestern College | Wichita, KS
2011Bachelor's Degree of Business Administration
2006Associate Degree: Business AdministrationUniversity of Maryland University College | Adelphi, MDBusiness Administration
Skills
administrative functions, Air Force, Analytical Skills, Armed Forces, Agency, auditing, budget, Interpersonal Skills, database management, finance, financial, general ledger, leadership, Legal, regulatory compliance, mailing, managing, meetings, Mail, Office, network, organizational, personnel, policies, processes, Research, Spanish, strategic, Supervisor, Supervisory, theatre, transportation, trend, vision, zip
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • US Department of Veterans Affairs
  • US Department of Navy
  • Joint Military Postal Activity-Pacific
  • US Air Force Ramstein Air Base
  • US Air Force

School Attended

  • Southwestern College
  • University of Maryland University College

Job Titles Held:

  • Status
  • Supervisory Postal Officer GS
  • Supervisory Mail Center Manager
  • Detachment Chief/Senior Enlisted Advisor
  • Superintendent Postal Operations Supervisor
  • Director of Postal Operations

Degrees

  • Defense Acquisition University (DAU) - Rota AB Spain Contracting Representative Course (COR 222)
    Bachelor's Degree of Business Administration
    Associate Degree : Business Administration

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